activate my SIM card but error message shows up retying to activate my SIM card but it always shows up a error message. a error occurred try again later. trying to talk to representative over chat and phone for days now and no one available. it says out of business times. I'm in the same timezone as there and I contacted always during business times.

This is by far the worst MVNO in… This is by far the worst MVNO in existence. I am attempting to pay my bill. The payment fails. It then tells me it will connect me to an agent. It then says "we received no response, goodbye". I can only call the 611 number since I don't have service and have reached this number in the past. Yet now apparently they are not answering the phone anymore. And despite frequent references to a "chatbot that can connect you to a live agent" this feature does not actually exist. Aside from that I regularly see speeds under 0.5mbps. It is often unable to load websites, let alone stream a video in 480p. Their app is also awful and claims it "cannot verify my identity" despite using it on the same phone I always have. The last time I had this issue I simply opened the app and hit "pay bill" and was done. Now my phone number can't even be ported out until I can access another phone to call their real support number. Utterly ridiculous how bad this company is.

Every month it is a nightmare to renew… Every month it is a nightmare to renew my card. Ultramobile denies my password and sends me a temporary one, but it takes many tries till they accept, today more than 5 tries and nothing. I do everything as it is asked from Ultramobile, and they keep saying that they are not sure if it's me, after I've sent them the password that they have just sent to my phone that one that has their SIM card. I am desperate, almost one hour trying to pay! Today is the WORST!

Overall it was ok Overall it was ok, but the signal was not good in some places, so hopefully it will improve.

I'm not happy because I have called to… I'm not happy because I have called to get United Airlines corporate 15% discount but no one seem knowledgeable about it. Discount code : PERKSPOT15, my UA number U373617. Phone # 612-209-1670.