Talech is absolutely terrible Talech is absolutely terrible. Customer service is probably the worst customer service I've experienced. More than one support agent hung up on me while they "put me on hold for 1-2 minutes". Kai did this, Reda was patient, but still not helpful. Many flaws and glitches with the actual system itself. Very annoying to use. Some of the add ons and even taxes will require you to add it on individually and manually on every single item. Please if you are a business, do not ever use talech. Even if it is cheaper, it is worth it to pay the extra for a better POS system so that you won't have as many problems as Talech.

Beware of Talech, honesty coming from a sales agent... As a in independent Talech sales agent I have first hand witnessed the debacle that Talech has become, especially since the pandemic. I have heard dogs barking in the background, screaming kids, television sets blaring and dishwasher or laundry running over the past year, nearly every single call I place to Talech. Not only that, but my clients have hold times for up to an hour, get transferred constantly or given wrong information, just to get my clients off the phone. This typically results in me driving out to the business and placing the call to Talech myself and going through the same painful mess if nonsense that my clients are going through. I love Elavon (the processor that owns Talech) but I will never ever sell another Talech system as long as I'm in business.

i would never recommend or use this… i would never recommend or use this company again. I have requested on several occasions monthly invoices and a review of my current charges. i am going to cancel this service and just move on. Bottom line- lack of response, lack of care, no personal service.

We cannot issue refund with online… We cannot issue refund with online orders when we are busy toward the end of a shift. Talech keep saying they don’t see the issue even as we screen shot the different error messages. This has been dragging on for months. We are looking for another vendor.

Open orders not paid to our account. Where's the money? Talech has a category on their device called open orders. These are transactions that have not been paid to our bank account. Customer service could not answer why the money was not paid to our account. We were asked to go to our bank branch. Our bank branch did not have any answers to why the money was not credited to our bank account. They only recommended to write down every customer's name that comes in our business. Record keeping of transactions disappear, so you need to keep printing every transaction daily, or you will lose records. We switched over to Chase and we are thankful we made the change. I do not recommend this fraudulent company to anyone.