We can’t say enough about the excellent… We can’t say enough about the excellent support we receive from Talech. We don’t have problems very often but when we do, we get immediate phone support and a quick resolution. Probably more tech savvy clients could solve these problems on their own, but our staff needs someone to walk them through the steps. Talech staff are knowledgeable and get us back up and running in minutes.

Beware of Talech, honesty coming from a sales agent... As a in independent Talech sales agent I have first hand witnessed the debacle that Talech has become, especially since the pandemic. I have heard dogs barking in the background, screaming kids, television sets blaring and dishwasher or laundry running over the past year, nearly every single call I place to Talech. Not only that, but my clients have hold times for up to an hour, get transferred constantly or given wrong information, just to get my clients off the phone. This typically results in me driving out to the business and placing the call to Talech myself and going through the same painful mess if nonsense that my clients are going through. I love Elavon (the processor that owns Talech) but I will never ever sell another Talech system as long as I'm in business.

Great overall system Great overall system, great price. It does miss some key features. 1) The ability to have a smaller font on the kitchen ticket or print to a wider range of printers such as label printers is very important and yet you choose not to invest what like 1-2 hours, if even that much, of your programmers time to add a smaller font option on the ticket? 2) More customization of Kitchen tickets and Receipt tickets. Granted this takes some programming time but would be nice to have the ability that just about ever other POS has.

AVOID THEM PLEASE AVOID THEM PLEASE Awful customer service. Machine has broken down multiple times, many features don't work. New 'updated' version of their website is horrendous. The customer service is a joke - they say they have tried to call when they haven't, say 'everything is fine now' when they have fixed nothing at all nor contacted us. AVOID THEM PLEASE

Well since my last review I was just… Well since my last review I was just told tonight that their system is working and that they will not refund our money. I then ask for all 29 of the recorded calls and they have declined releasing those also. I am going to our local news that reports on shady businesses and I have also contacted the BBB. For any company that is reading this lets band together and get what we deserve! No company should be treated this way. Yours or mine....I am going to start a social page about Talech. If you want to band together contact me Big4escape Jeffersonville Indiana...have to put company name due to it will not accept email address in review.. Another funny thing is I even wrote a letter to the Head Senior VP and have had no response. Makes me think no one at that company is willing to accept responsibility