Summer Schriner
GBThe only thing Talech is consistent with is being a complete failure to retailers who rely on them. A complete failure time and time again. They are actively damaging my relationships with my clients by sending them unauthorized emails 3-4 in as many minutes every day now. They lied about fixing it, so I assured my clients it was done with. They then lied about a work around, and now they tell me they don't know when it will be fixed. They made me a liar to my clients, and it's not the first time.
Benjamin Chen
GBTalech is absolutely terrible Talech is absolutely terrible. Customer service is probably the worst customer service I've experienced. More than one support agent hung up on me while they "put me on hold for 1-2 minutes". Kai did this, Reda was patient, but still not helpful. Many flaws and glitches with the actual system itself. Very annoying to use. Some of the add ons and even taxes will require you to add it on individually and manually on every single item. Please if you are a business, do not ever use talech. Even if it is cheaper, it is worth it to pay the extra for a better POS system so that you won't have as many problems as Talech.
Rachel Gilbert
GBAVOID THEM PLEASE AVOID THEM PLEASE Awful customer service. Machine has broken down multiple times, many features don't work. New 'updated' version of their website is horrendous. The customer service is a joke - they say they have tried to call when they haven't, say 'everything is fine now' when they have fixed nothing at all nor contacted us. AVOID THEM PLEASE
Emnan Crnalic
GBProblems not being solved for months: Problems not being solved for months: - Online orders not printing automatically - the scale is not syncing - customers can’t complete the online order and place multiple orders - pay in store not working Called and emailed numerous times over th 2-3 months Talked to supervisor Shelby numerous times and was promised issues will be solved and nothing
LESLIE GIBOLA
GBit s really frustrated to obtain rapid… it s really frustrated to obtain rapid customer service from your company, we still waiting for a replacement for a terminal credit card model 3 I PP320-01T1358A INGENICO SERIAL NUMBER 17030PP82813613 IT S URGENT THAT W2E GET A REPLACEMENT UNIT THANK YOU ADRIAN PEÑA STORE MANAGER