Bill
GBSo sad I tried for a long time to get my problem resolved then when I went to return merchandise I bought you said it was more than time allowed. You supposedly tried everything and to no avail. I am so disappointed, I was a long time customer and the first problem ended our relationship and nobody has even reached out to see why. Only a generated e mail....so sad
Emnan Crnalic
GBProblems not being solved for months: Problems not being solved for months: - Online orders not printing automatically - the scale is not syncing - customers can’t complete the online order and place multiple orders - pay in store not working Called and emailed numerous times over th 2-3 months Talked to supervisor Shelby numerous times and was promised issues will be solved and nothing
Saburo Pdx
GBWe cannot issue refund with online… We cannot issue refund with online orders when we are busy toward the end of a shift. Talech keep saying they don’t see the issue even as we screen shot the different error messages. This has been dragging on for months. We are looking for another vendor.
Janet Reynolds
GBWell since my last review I was just… Well since my last review I was just told tonight that their system is working and that they will not refund our money. I then ask for all 29 of the recorded calls and they have declined releasing those also. I am going to our local news that reports on shady businesses and I have also contacted the BBB. For any company that is reading this lets band together and get what we deserve! No company should be treated this way. Yours or mine....I am going to start a social page about Talech. If you want to band together contact me Big4escape Jeffersonville Indiana...have to put company name due to it will not accept email address in review.. Another funny thing is I even wrote a letter to the Head Senior VP and have had no response. Makes me think no one at that company is willing to accept responsibility
Gregory
GBWe can’t say enough about the excellent… We can’t say enough about the excellent support we receive from Talech. We don’t have problems very often but when we do, we get immediate phone support and a quick resolution. Probably more tech savvy clients could solve these problems on their own, but our staff needs someone to walk them through the steps. Talech staff are knowledgeable and get us back up and running in minutes.