talech

145 Forest Ave., 94301, Palo Alto, United States
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1.35
Based on 20 Reviews

5

5.00%

4

5.00%

3

0.00%

2

0.00%

1

90.00%
About talech

talech is a simple yet powerful point of sale software for restaurants, retail outlets and service businesses such as salons and spas. talech POS software does the basics like processing payments reliably to inventory management, table management, labor management and real-time analytics. It all adds up to streamlining time-consuming tasks and freeing up time to focus on the things that make the difference to your business.

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Michael Blunt/ MBz Auto Glass
GB

Stolen Money To be honest, if I can give this company a negative 10 stars I would they have stolen my money They refuse to give me my money. They have stolen $807 they refuse to give me this money back. I don't owe them no money. And they can't prove to me that I owe them any money. They keep telling me that my money has been released to my bank and it has been nearly a week. Please do not trust this company. Please do not use this company this company. As a fraudulent company and eventually, you will lose money dealing with this company.

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Summer Schriner
GB

The only thing Talech is consistent with is being a complete failure to retailers who rely on them. A complete failure time and time again. They are actively damaging my relationships with my clients by sending them unauthorized emails 3-4 in as many minutes every day now. They lied about fixing it, so I assured my clients it was done with. They then lied about a work around, and now they tell me they don't know when it will be fixed. They made me a liar to my clients, and it's not the first time.

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Brian Jojade
GB

Bad support The software - when it's working, does a fine job. Tech support, on the other hand, is horrible. They say they have 24X7 support, but anything that actually NEEDS support is a 48 hour response time. A menu update done by tech support screwed up, and we were then told, oh well, we did that on Friday night, now you have to wait until Monday before anyone might be able to address the issue. Complete insanity to allow an entire business to be shut down for the weekend. That's NOT 24X7 support.

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Bill
GB

So sad I tried for a long time to get my problem resolved then when I went to return merchandise I bought you said it was more than time allowed. You supposedly tried everything and to no avail. I am so disappointed, I was a long time customer and the first problem ended our relationship and nobody has even reached out to see why. Only a generated e mail....so sad

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LESLIE GIBOLA
GB

it s really frustrated to obtain rapid… it s really frustrated to obtain rapid customer service from your company, we still waiting for a replacement for a terminal credit card model 3 I PP320-01T1358A INGENICO SERIAL NUMBER 17030PP82813613 IT S URGENT THAT W2E GET A REPLACEMENT UNIT THANK YOU ADRIAN PEÑA STORE MANAGER

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