Good product knowledge about the chair Good product knowledge about the chair. Clearly explained the options and features.. Explained specific features of the chair and asked proper questions to make sure the chair would match up with our needs. Confirmed the critical information for completing the sale, and didn't try to oversell us into something else. Thank you !

Epic customer service Great customer service! Top notch company. I suggest that if you are new to massage chairs, you give them a call as their staff can help me make a very informative decision. This company is committed to their customers and I doubt you’ll find a bigger selection of chairs and A1 customer service like this one.

Excellent Customer Service If the chair is anything like the customer service, I'll be thrilled. I had some specific requirements and I was helped quickly and efficiently via chat (although I could have called also) to help me find one that would meet all my needs and was in my price range. I made an error when I ordered online and it was corrected as soon as they were notified. Qualifying for finance was simple - two years no I interest! I am really looking forward to my husband having the chair he has been wanting for many years.

So far, So Good! So far, so good! I called and asked my questions, decided on the make and model, then took care of financing while Matt stayed on the phone. I finished the order process, and Matt continued to be helpful, explaining the shipping process. I look forward to receiving my chair in 2 to 3 weeks.

Rhonda is a great sales and customer… Rhonda is a great sales and customer service professional. She is very customer service focused. She walked my wife and I through the purchase of our Ogawa Master Drive massage chair. She took the time to answer all of our detailed questions and assisted us in all aspects of the purchase. Rhonda is a definite asset to the Emassagechair company. Thank you very much Rhonda for all of your great, customer focused service. Craig & Sylvia On, Berkeley, California