A kudo for Heather at Emassagechair.com My sales rep was Heather, her number is (888) 360-9996 ext. 808 , who provided me an excellent customer service as well as a great price. By choosing a white glove delivery, I’ve just received the massage chair today, and everything was perfectly installed by professional people. I’m very happy with the entire purchasing process. Strongly recommend Heather to any customer who is in need of a massage chair from Emassagechair.com!

Rhonda Vikmyhr is BIG asset to your company Rhonda Vikmyhr is the reason I bought this recliner. I had been in contact with numerous other sites trying to put together a sale that would get me the product I needed and in the time i needed for my upcoming surgery. Rhonda WINS!! She is a professional that cares about Emassagechair and it shows to those she is in conta ct with. She is diligent - polite- detailed- and truly helpful in all her communications that I had with her. She is an asset to your company.

Great service, great chair! We received great service from Heather in getting just the right chair, we love it!

I DO NOT RECOMMEND Getting the chair I wanted was disappointing as 2 weeks into the order it was on back order. I settled for another osaki chair and 2 weeks into the purchase the rollers stopped working. Osaki send the rollers but a month later the rollers are still on the box they came in as their tech did not know how to open the back plate of the chair. Bad experience and no communication on behalf of emassage chair and/ or Titan Osaki tech support. Extremely dissatisfied. I DO NOT RECOMMEND THIS COMPANY.

Excellent Customer Service If the chair is anything like the customer service, I'll be thrilled. I had some specific requirements and I was helped quickly and efficiently via chat (although I could have called also) to help me find one that would meet all my needs and was in my price range. I made an error when I ordered online and it was corrected as soon as they were notified. Qualifying for finance was simple - two years no I interest! I am really looking forward to my husband having the chair he has been wanting for many years.