Having been involved trying to implement Coupa Having been involved trying to implement a Coupa IT system, I have been appalled at the lack of experience they appear to have. Even basic functions such as initial high level specifications and gap analysis between the existing system and Coupa have been totally absent. It feels like what has been asked for by the vendor has never been attempted before. I will think twice next time I get involved with this cowboy outfit

If your outside of U.S If your outside of U.S. your better off having your payment sent by courier pigeon. Takes a week to move payment. I'm betting they are up to some over night loan racket with funds that should be sent to their clients suppliers on time but hold for 48 plus hours to use the money.

COUPA asks for non-existent Routing numbers A client of mine is using them. They send you an email with a 48-hour time window to fill in their forms. The email comes from a donotreply address. The form requires you to fill in fields twice and when it comes to bank details they ask European bank holders for 9 character routing numbers, which some banks do not seem to have (they do have 8-11 character BIC numbers which you are expected to provide as well). This is a terrible service. If you want to keep your service providers friendly, then do not expose them to Coupa. They are terrible.

Terrifying user experience… One of the companies I did some work for use Coupa for registering external consultants. Its as if it was written in the 1980s and designed to make life generally very hard. I have no idea why companies use these kinds of programs but I would probably not take on a consulting job for a company that used Coupa.

Terrible Terms and Conditions I see a lot of reviews didn't like Coupa's interface. I didn't even get that far. Despite me not having any contract with Coupa, to access their services I had to agree with their terms of use. Thought I'd take a quick look and glad I did. They are very one-sided and make me want to not have anything to do with this company. Queried it with them but got nowhere. Went back to the company I will be invoicing but they can't do anything. Will not be using Coupa