Rozz Boshell
GBSpent more time trying to get Coupa to work, than I spent on the actual job. I am a contractor who has done work for a large company. This large company proudly announced that they were moving to Coupa at the start of the year. The user interface is awful, it says I need to add an address. I added an address at the start of the process, but it won't let me use that address from the invoice. My profile says its 58% complete, but I can't move on from the bits I've already done, which means - to me - it must be completed. Every step you get told that the process would be easier if I paid for Coupa, why should I have to pay in order to get paid?!? This whole system is beyond a joke, and it looks so unprofessional! Avoid!! Seriously not worth the time or money!!! I've honestly spent more time trying to sort this out, than I spent on the actual job I'm trying to get paid for. This whole system is a joke and it may now lead to my invoice payment being delay. Ultimately, if the company continue to use Coupa, I will no longer do business with them, and I'll make sure others avoid it too. Sort it out Coupa!
customer
GBHard to fathom Found this really frustrating and time consuming. It's written in some weird hybrid language, instructions are meaningless, form filling is repetitive and when you've finally completed everything you have no idea if anything has been registered or received by the client.
Stephanie
GBHaving been involved trying to implement Coupa Having been involved trying to implement a Coupa IT system, I have been appalled at the lack of experience they appear to have. Even basic functions such as initial high level specifications and gap analysis between the existing system and Coupa have been totally absent. It feels like what has been asked for by the vendor has never been attempted before. I will think twice next time I get involved with this cowboy outfit
Miller Gnard
AUSpend your money on a fork instead of this platform Go buy a fork so you can repeatedly stab yourself in the eye. it would be a far more pleasurable and constructive experience......
Samuel
GBI'd rather eat my firstborn child I'd rather eat my firstborn child, it is simply awful.