Having been involved trying to implement Coupa Having been involved trying to implement a Coupa IT system, I have been appalled at the lack of experience they appear to have. Even basic functions such as initial high level specifications and gap analysis between the existing system and Coupa have been totally absent. It feels like what has been asked for by the vendor has never been attempted before. I will think twice next time I get involved with this cowboy outfit

Terrifying user experience… One of the companies I did some work for use Coupa for registering external consultants. Its as if it was written in the 1980s and designed to make life generally very hard. I have no idea why companies use these kinds of programs but I would probably not take on a consulting job for a company that used Coupa.

Hard to fathom Found this really frustrating and time consuming. It's written in some weird hybrid language, instructions are meaningless, form filling is repetitive and when you've finally completed everything you have no idea if anything has been registered or received by the client.

THis lot are money-grubbing shysters THis lot are money-grubbing shysters. I've never come across a system more willfully impenetrable. They must get bonused by their clients because so many suppliers just give up and go and shoot themselves. An absolute disgrace

Every single time I use Coupa to sign… Every single time I use Coupa to sign up for payment from a client it drives me insane. It is illogical, full of errors and glitches, throws in US phone numbers to mess you up and - in short - deserves to be on a bonfire of its own. Today's special was the online chat bot decided to just flash before disappearing before I could choose one of problem types. AVOID AVOID AVOID