Discrimination from T-Mobile Discrimination from T-Mobile, they want only Duch people clients. It's not an option to make an abonament without a Dutch ID. Or a privilege documents... Please people, find a good lawyer and make some money from this company. They deserve to pay, for this absolutely discrimination treatment

They offer a service without support They offer a service without support. I tried to get T-Mobile Internet and was told there was no optic fiber option. Fine, so I took the DSL option instead. Apparently you can not connect via coax cables, only via ISRA. So I call them to ask if they can install an ISRA point... Nope, they do this via KPN on your own charges, and in my case I would need to do this via the apartment rental service. If you're an internet provider you should be required to offer at least basic utilities to people. Even their own support line did not try to help and suggested I look elsewhere...

Don't bother. They delete your recorded shows. I received an email earlier today. I'm getting an update to my TV service, but the so-called "update" doesn't offer me any improvements and it will delete all the TV show recordings I made locally over the past 5 years. Apparently, T-Mobile doesn't appreciate me as a customer. There is no point in recording a show if it's not stored on the device permanently. All they had to do was backup your data and not let you know they're going to delete it in 1 week time without any recourse. (aka give people time to take action.) Instead they took the easy and cheap way out. I will go elsewhere as soon as I've found a suitable replacement, which is apparently more complex than it needs to be because no one offers the features of a VHS, DVD or DVR recorder anymore: just record a show and retain the data until the drive breaks.

T-mobile TV NL freezes despite internet speed test saying my internet is fast Another hour spent this evening with the TV repeating the same scene until I turn it off. My experience has gone from bad to worse. I pay for 1000mbps and I get up/download speeds of 7-15mbps. That's not all T-mobile's fault: the person I bought my apartment from decided not to mention the thick walls that I could have circumvented by opting for Ziggo and co-axial cable. More $ and wifi relays later, and I was getting 30mbps up and down. That's thirty times less than I should be, but bearable. Now, since May 2023, the speed has dropped by half again or more. I have to put up with it for another 6 months, then I'm changing.

Great customer service experience Got very friendly and speedy replies from customer service via Facebook. They looked into the issue I was having and solved it for me within a day. Very happy with the experience and would definitely recommend T-mobile!