It's really horrible It's really horrible. Okay, it's just a really simple thing that needs doing. It just needs somebody to actually assist all. As I'm getting is a very bad website. And I've been trying to go on it for an hour to get a system. I would rather not do business with any company that uses checkr. Or for a background check from now on

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Employers: Do not use this service I am not sure why companies use Checkr for their background check process. I am getting daily requests for me to upload documentation that Checkr should be tracking down. The amount of time I spend doing their work is insane. What makes things worse is that you cannot get a live person on the phone when the documents will not upload. If you are an employer, especially one that cares about the candidate's experience, do not use Checkr for your background checks.

Not secure data policies Was planning on switching my company to Checkr. We only do about one check per month so not high volume. Put the first potential employee in and got no confirmation and it doesn’t show them in the database for status (which I would expect to be pending). I contacted Checkr, and they emailed me and asked for MY name, birthdate, MONTH the request was made and MY DL number. Two major issues here. 1, the month? You have checks you haven’t completed in a month? 2, you are a firm responsible for logging personal identity information and you are asking me to provide those details to you in an insecure fashion such as email? Really. Not to mention you don’t have MY birthdate nor MY DL number on the account because I’m not running the check on myself.

Commercial driver disqualified from rideshare because of this dumb company I work as a commercial truck driver with all endorsements; I have no problem with actual agencies and HR finding everything I need; and I have never been declined a position for commercial and passenger operations. But because rideshare companies use this stupid company for background checks, I can't work for any of them, as I was disqualified without explanation. And it hasn't changed status in two years. This happened 12/13/21.