Poor product descriptions The product descriptions say that the background checks are sufficient for school district employees and teachers. However they do not provide the required fingerprinting level check for these position. So I wasted money that they will not refund on BG checks that don't actually meet the minimum standard for the industry. The customer service was no help and displayed no interest in resolving my issues.

Not secure data policies Was planning on switching my company to Checkr. We only do about one check per month so not high volume. Put the first potential employee in and got no confirmation and it doesn’t show them in the database for status (which I would expect to be pending). I contacted Checkr, and they emailed me and asked for MY name, birthdate, MONTH the request was made and MY DL number. Two major issues here. 1, the month? You have checks you haven’t completed in a month? 2, you are a firm responsible for logging personal identity information and you are asking me to provide those details to you in an insecure fashion such as email? Really. Not to mention you don’t have MY birthdate nor MY DL number on the account because I’m not running the check on myself.

Horrible Company serves fake docile people I am very unhappy with checkr and their background check service. They claim to be fair and accurate, but they are not. They have a data point on my report that disqualifies me from all the jobs I apply for, even though it is irrelevant and outdated. This is a violation of my fourth amendment right to be secure in my person, as I do not consent to sharing my past with anyone. I only want to be recognized for my skills and qualifications, not for something that happened years ago and has nothing to do with my current abilities. Checkr is ruining my chances of finding a decent job and I urge everyone to avoid them at all costs. They are a scam and a disgrace to the industry.

Employers: Do not use this service I am not sure why companies use Checkr for their background check process. I am getting daily requests for me to upload documentation that Checkr should be tracking down. The amount of time I spend doing their work is insane. What makes things worse is that you cannot get a live person on the phone when the documents will not upload. If you are an employer, especially one that cares about the candidate's experience, do not use Checkr for your background checks.

Worst company I have ever dealt with It is physically impossible to get ahold of an actual human being if you have any sort of error. Heaven forbid you make a mistake, because you will never be able to fix it. I don't know who thought it was a good idea to replace humans with a worthless chat bot, but perhaps they should be replaced with a bot too. I've never been so enraged in trying to change one thing. This is an absolutely worthless organization which only exists to siphon away VC funds.