DONT WASTE YOUR COMPANY'S MONEY… Worst service for background checks period. DONT WASTE YOUR COMPANY'S MONEY ON THEM. Two people, same history, same state lived in for their whole lives, same counties and cities, same clean criminal history; only one exception. One of these people is Male and one Female. Guess how long the man's check took? 4 days... The female's took over a month. Both people applied to the same company and did the same process. The female inquired why her background check took so much longer considering her's should of went through the same courts, same state. CHECKR did nothing to explain the difference in wait times. Estimated completion date for her's went from October 18 2023 to November 21 2023. Ridiculous. Another company, same 2 people took a week for both. Obviously CheckR has either a bias towards females, a retaliation procedure for people who inquire or they are just LAZY!

Terrible onboarding experience Regular requests for information without explaining what is needed. Every email is an autoreply that doesn't answer your question. In one case I emailed them to talk about one thing and they ignored the question and told me they were waiting for something that they hadn't even explained they needed. Had I not got in touch I would have missed my start date and lost my home. Do not use this company if you rely on employees starting on time.

Quick response with just what we need Our needs are simple, a quick background check on church volunteers. Checkr delivers the results, with no more info than needed, in a short period of time. I don’t have to maintain PII that our church does not need (SSN’s) that were required to be maintained in the church records in previous solutions.

Worst company I have ever dealt with It is physically impossible to get ahold of an actual human being if you have any sort of error. Heaven forbid you make a mistake, because you will never be able to fix it. I don't know who thought it was a good idea to replace humans with a worthless chat bot, but perhaps they should be replaced with a bot too. I've never been so enraged in trying to change one thing. This is an absolutely worthless organization which only exists to siphon away VC funds.

Terrible customer service For anybody that says its super fast well they must get paid to swy that! I don't even have a background to have a background check! Its taken two weeks and still waiting for results bunchnof bs you cant get ahold of anyone but a bot poor customer service!! Terrible company if i could hive a zero star that would be my choice