Not secure data policies Was planning on switching my company to Checkr. We only do about one check per month so not high volume. Put the first potential employee in and got no confirmation and it doesn’t show them in the database for status (which I would expect to be pending). I contacted Checkr, and they emailed me and asked for MY name, birthdate, MONTH the request was made and MY DL number. Two major issues here. 1, the month? You have checks you haven’t completed in a month? 2, you are a firm responsible for logging personal identity information and you are asking me to provide those details to you in an insecure fashion such as email? Really. Not to mention you don’t have MY birthdate nor MY DL number on the account because I’m not running the check on myself.

An active drain on the North American workforce This dreadful company uses (incorrect) questions generated from your home address and bank to check your background. If anything at all goes wrong they will keep you running in circles with short ID videos that must be kept under a comically small MB limit based around their terrible face recognition software until you are forced out of whatever position you were applying for. Terrible company using terrible verification methods.

DONT WASTE YOUR COMPANY'S MONEY… Worst service for background checks period. DONT WASTE YOUR COMPANY'S MONEY ON THEM. Two people, same history, same state lived in for their whole lives, same counties and cities, same clean criminal history; only one exception. One of these people is Male and one Female. Guess how long the man's check took? 4 days... The female's took over a month. Both people applied to the same company and did the same process. The female inquired why her background check took so much longer considering her's should of went through the same courts, same state. CHECKR did nothing to explain the difference in wait times. Estimated completion date for her's went from October 18 2023 to November 21 2023. Ridiculous. Another company, same 2 people took a week for both. Obviously CheckR has either a bias towards females, a retaliation procedure for people who inquire or they are just LAZY!

This company is horrible This company is horrible. I have a relatively clean record and noticed an abnormality on a background check k they performed when I emailed and called multiple times before finally being able to talk to someone who could barely speak English and I was Essentially told to kick rocks.I sent at least half a dozen more emails to them trying to contact a supervisor with no response at all. Since this horrible company is what a job I applied to uses as their sole source for background checks I was not hired for a position because of checkr.

It's really horrible It's really horrible. Okay, it's just a really simple thing that needs doing. It just needs somebody to actually assist all. As I'm getting is a very bad website. And I've been trying to go on it for an hour to get a system. I would rather not do business with any company that uses checkr. Or for a background check from now on