Terrible onboarding experience Regular requests for information without explaining what is needed. Every email is an autoreply that doesn't answer your question. In one case I emailed them to talk about one thing and they ignored the question and told me they were waiting for something that they hadn't even explained they needed. Had I not got in touch I would have missed my start date and lost my home. Do not use this company if you rely on employees starting on time.

Better service Faster Better service Faster For those experiencing issues with their current background screening vendor CredentialCheck can help! We provide accurate and compliant background screening reports with a live customer support team available to assist via email, chat and phone when needed. We are 100% U.S. based and work with companies of all sizes. Please visit our website or call us at 248-689-2000 to learn more!

Worst company I have ever dealt with It is physically impossible to get ahold of an actual human being if you have any sort of error. Heaven forbid you make a mistake, because you will never be able to fix it. I don't know who thought it was a good idea to replace humans with a worthless chat bot, but perhaps they should be replaced with a bot too. I've never been so enraged in trying to change one thing. This is an absolutely worthless organization which only exists to siphon away VC funds.

Employers: Do not use this service I am not sure why companies use Checkr for their background check process. I am getting daily requests for me to upload documentation that Checkr should be tracking down. The amount of time I spend doing their work is insane. What makes things worse is that you cannot get a live person on the phone when the documents will not upload. If you are an employer, especially one that cares about the candidate's experience, do not use Checkr for your background checks.

Quick response with just what we need Our needs are simple, a quick background check on church volunteers. Checkr delivers the results, with no more info than needed, in a short period of time. I don’t have to maintain PII that our church does not need (SSN’s) that were required to be maintained in the church records in previous solutions.