Poor product descriptions The product descriptions say that the background checks are sufficient for school district employees and teachers. However they do not provide the required fingerprinting level check for these position. So I wasted money that they will not refund on BG checks that don't actually meet the minimum standard for the industry. The customer service was no help and displayed no interest in resolving my issues.

An active drain on the North American workforce This dreadful company uses (incorrect) questions generated from your home address and bank to check your background. If anything at all goes wrong they will keep you running in circles with short ID videos that must be kept under a comically small MB limit based around their terrible face recognition software until you are forced out of whatever position you were applying for. Terrible company using terrible verification methods.

I am still jobless because of checkr I am still jobless because of checkr. Pulling my records of a kansas website that has been shut down. I have called kansas court of records and they provided me with a working website, gave the website to checkr and they told me they cant accept any information from me. So here i am almost a year later still having my background check pending. This is so frustrating. I dont know why they dont update their system. How are they still trying to pull records of a website that has been shut down.

Worst company I have ever dealt with It is physically impossible to get ahold of an actual human being if you have any sort of error. Heaven forbid you make a mistake, because you will never be able to fix it. I don't know who thought it was a good idea to replace humans with a worthless chat bot, but perhaps they should be replaced with a bot too. I've never been so enraged in trying to change one thing. This is an absolutely worthless organization which only exists to siphon away VC funds.

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