I cannot believe they are in business... I cannot believe they are in business - WORST user interface, worst customer service. I booked a hotel for work - keep trying to cancel - won't work. Now on hold for 32 minutes and counting - I have a meeting, this is ridiculous - I am going to escalate internally - if there is a competitor out there, I wish we could switch to them. Most inefficient system I have ever used.

Zero stars.... Zero stars..... the stress is unbelievable! "The amount you entered is greater than the allocated amount" NO it really isn't! Companies using these jokers are creating headaches for their hired help!! I have spent too much time on this. Very close to saying no to venues who use this absolute trash system. Extremely unhappy and urge EVERYONE to avoid like the plague

Needs improvement I use it for my work expenses at my current company and honestly this platform is laughable. It seems like time stopped for them 15 years ago. Not intuitive. Overcomplicated. Forces repetitive inputs. And it never remembers my user name (and yes the toggle and cookies are on).

Cannot run an annual mileage report Just when I think Concur couldn't get any more un-user friendly, it comes up with another surprise. I need to run a report for my year end tax return, yet there is no way of doing this unless I have 'reporting' rights. How absolutely useless!!! I just want a tally of my annual business mileage but have had to go to our personnel department. I am now having to keep a book in the car with details of mileage from every trip - I should not have to do this, Concur should be making things easier, not harder.

SCAM This system is designed to waste your time and cause problems which they then get to charge extra to address. This is basically a SCAM that's sold to management as a turnkey system. FFS do NOT use this service if you can possibly avoid it.