Feel the matrix.. I spent 8 hours on my first expenses so far, plus an hour from an accountant and it's still not ready for submission. I can accept that IT bods are smart but can't communicate, but I am baffled why my company wants to waste time like this (if I need more than a basic tutorial, you failed in your software: we are talking about a receipt, a date, a number and a reason).

Very bad software Very bad software. Clunky, inaccurate and completely unable to find the lowest fare. A nightmare for expenses which have to be done by a specialized employee anyway. Why are institutions using this software is a mystery

I don't trust Concur app I don't trust Concur app. Too many bugs and laborious UI. Multiple times, when attempting to delete an expense entry within a report, Concur will delete the entire report and there is no way to recover a deleted report. Forced to start over. So many hours of wasted time and energy. Not to mention there is no technical support other than pointing you toward worthless FAQs. Never have I been as frustrated with an app. User beware!!!

SAP Concur should have zero stars If I could give SAP Concur zero stars, I would. My employer, New York University, switched to SAP Concur to handle our travel and expense items last month. It is an unmitigated disaster. Every faculty member and administrator is complaining--people aren't getting their out-of-pocket expenses processed, there's no response from the "tech teams" at SAP Concur. Our in-house NYU tech managers and finance directors are also voicing their extreme dissatisfaction. Did anyone read these TERRIBLE Trust Pilot reviews beforehand? One has to wonder.

The worst app for business travel The worst possible app for business travel. Anytime I’ve booked a flight, it’s always cancelled , not completed in time because of the way their system is not configured by which time the price of a flight has massively increased. I’ve been trying to book a flight for the last five days and this is my third attempt, by which time the flight has increased from £230 to £296. Not to mention the hours of wasted. And because of the price increase it needs to go to a senior Manager for approval because it’s out of business budget. Avoid at all costs, if you’re a business, looking to find a travel booking system, definitely look elsewhere.