Needs improvement I use it for my work expenses at my current company and honestly this platform is laughable. It seems like time stopped for them 15 years ago. Not intuitive. Overcomplicated. Forces repetitive inputs. And it never remembers my user name (and yes the toggle and cookies are on).

Utter misery every single time you have… Utter misery every single time you have to use it. Leads to circling of reports back and forth for eternity over inane details, huge interruptions in work responsibilities, out-of-pocket expenses, interrogation and denial of basic work supplies, and disproportion so that rote work expenses (ink for a printer, lights, insurance) become more time consuming than the core responsibilities these expenses are for. Absolute nightmare. The shadow work of a system like this is a kind of sanctioned theft from employees. Avoid at all costs. Every time I have to use it this system ruins my work flow and my day.

Concur is easy to use Fancy app makes putting together expense reports easy. The camera reads receipts even when bad pictures, which I like. Travel built-in is a big timesaver.

If I wasn't forced to use Concur at… If I wasn't forced to use Concur at work, I would never, ever use it. It is very buggy and unreliable. Sometimes it recognizes receipt amounts, and sometimes it just flat refuses. The UI is very lethargic and randomly does not save information. It allows you to link partners like Uber, Lyft, etc with the promise that receipts will e-receipt, but they never do. Perhaps the worst is that it forces you to pick the absolute, barrel bottom flight. Even with the highest airline status, you are unable to choose a seat or even make changes unless you pay an exorbitant amount for a higher priced flight that would be the same cost as the cheapest flight when booking direct with the airline.

Feel the matrix.. I spent 8 hours on my first expenses so far, plus an hour from an accountant and it's still not ready for submission. I can accept that IT bods are smart but can't communicate, but I am baffled why my company wants to waste time like this (if I need more than a basic tutorial, you failed in your software: we are talking about a receipt, a date, a number and a reason).