SCAM This system is designed to waste your time and cause problems which they then get to charge extra to address. This is basically a SCAM that's sold to management as a turnkey system. FFS do NOT use this service if you can possibly avoid it.

I don't trust Concur app I don't trust Concur app. Too many bugs and laborious UI. Multiple times, when attempting to delete an expense entry within a report, Concur will delete the entire report and there is no way to recover a deleted report. Forced to start over. So many hours of wasted time and energy. Not to mention there is no technical support other than pointing you toward worthless FAQs. Never have I been as frustrated with an app. User beware!!!

I cannot believe they are in business... I cannot believe they are in business - WORST user interface, worst customer service. I booked a hotel for work - keep trying to cancel - won't work. Now on hold for 32 minutes and counting - I have a meeting, this is ridiculous - I am going to escalate internally - if there is a competitor out there, I wish we could switch to them. Most inefficient system I have ever used.

I am forced to use this product by my… I am forced to use this product by my employer. Since the very beginning, it has been a terrible product to use. Unintuitive, buggy and just overall one of the worst apps or tech product that I have ever used. Also, trying to give them anonymous feedback is practically impossible. Anonymous, as I have no power to change anything with my employer, so it's simply only feedback, nothing else. I will say that if given the choice, I would steer clear of this product.

Cannot run an annual mileage report Just when I think Concur couldn't get any more un-user friendly, it comes up with another surprise. I need to run a report for my year end tax return, yet there is no way of doing this unless I have 'reporting' rights. How absolutely useless!!! I just want a tally of my annual business mileage but have had to go to our personnel department. I am now having to keep a book in the car with details of mileage from every trip - I should not have to do this, Concur should be making things easier, not harder.