Paul, West Yorkshire
GBFeel the matrix.. I spent 8 hours on my first expenses so far, plus an hour from an accountant and it's still not ready for submission. I can accept that IT bods are smart but can't communicate, but I am baffled why my company wants to waste time like this (if I need more than a basic tutorial, you failed in your software: we are talking about a receipt, a date, a number and a reason).
Mike Franklin
GBSolid travel and expense solution. Not sure what is going on with all of the 1 star reviews. We have used Concur for about 10 years and are very happy with it. I suspect either the solution was sold to smaller firms that don’t have internal resources to support the app or it was sold and configured by an unqualified 3rd party. Their mobile app is stable and easy to use. The app has the ability to take a picture of your receipt, auto crop, and auto discover the transaction type and value. Saves me a ton of time. Filing a report is also very straightforward. We also use it to book our travel. I think your success here will depend upon the travel agency partner you choose. Otherwise we were very happy with the functionality offered. We integrated Concur with our Oracle ERP. The expense data are imported directly into the GL with all of the correct coding. Saves the finance team a ton of time. Their services and support team was good. Although, they were better before their acquisition by SAP. Overall, I would buy Concur again.
WEBCLIENT
GBI don't trust Concur app I don't trust Concur app. Too many bugs and laborious UI. Multiple times, when attempting to delete an expense entry within a report, Concur will delete the entire report and there is no way to recover a deleted report. Forced to start over. So many hours of wasted time and energy. Not to mention there is no technical support other than pointing you toward worthless FAQs. Never have I been as frustrated with an app. User beware!!!
Ross Allan Maslin
GBZero stars.... Zero stars..... the stress is unbelievable! "The amount you entered is greater than the allocated amount" NO it really isn't! Companies using these jokers are creating headaches for their hired help!! I have spent too much time on this. Very close to saying no to venues who use this absolute trash system. Extremely unhappy and urge EVERYONE to avoid like the plague
Maharajah
GBSo bad, it's... bad Question your sanity! Ask yourself if you'd be better off throwing your laptop into the sea and living the life of a hermit (in the woods? Up a mountain? The choices are endless)! These are the kind of thoughts you'll have whilst using this clapped out, buggy, maliciously un-user friendly piece of garbage that is masquerading as an expenses platform.