Zero stars.... Zero stars..... the stress is unbelievable! "The amount you entered is greater than the allocated amount" NO it really isn't! Companies using these jokers are creating headaches for their hired help!! I have spent too much time on this. Very close to saying no to venues who use this absolute trash system. Extremely unhappy and urge EVERYONE to avoid like the plague

If I wasn't forced to use Concur at… If I wasn't forced to use Concur at work, I would never, ever use it. It is very buggy and unreliable. Sometimes it recognizes receipt amounts, and sometimes it just flat refuses. The UI is very lethargic and randomly does not save information. It allows you to link partners like Uber, Lyft, etc with the promise that receipts will e-receipt, but they never do. Perhaps the worst is that it forces you to pick the absolute, barrel bottom flight. Even with the highest airline status, you are unable to choose a seat or even make changes unless you pay an exorbitant amount for a higher priced flight that would be the same cost as the cheapest flight when booking direct with the airline.

Concur is easy to use Fancy app makes putting together expense reports easy. The camera reads receipts even when bad pictures, which I like. Travel built-in is a big timesaver.

Solid travel and expense solution. Not sure what is going on with all of the 1 star reviews. We have used Concur for about 10 years and are very happy with it. I suspect either the solution was sold to smaller firms that don’t have internal resources to support the app or it was sold and configured by an unqualified 3rd party. Their mobile app is stable and easy to use. The app has the ability to take a picture of your receipt, auto crop, and auto discover the transaction type and value. Saves me a ton of time. Filing a report is also very straightforward. We also use it to book our travel. I think your success here will depend upon the travel agency partner you choose. Otherwise we were very happy with the functionality offered. We integrated Concur with our Oracle ERP. The expense data are imported directly into the GL with all of the correct coding. Saves the finance team a ton of time. Their services and support team was good. Although, they were better before their acquisition by SAP. Overall, I would buy Concur again.

Hopeless Can't change your account password without contacting the non-existent support. Report a problem to support and expect a response in two weeks at best. Facility to upload receipts on the web portal fails frequently. Facility to upload receipts from the Android app fails. Period. AI consistently guesses the incorrect country for most of the transactions. If only it were possible to rate with ZERO stars. Save yourself the heartache and the significant cost, this is a hopelessly delivered and supported product.