The worst app for business travel The worst possible app for business travel. Anytime I’ve booked a flight, it’s always cancelled , not completed in time because of the way their system is not configured by which time the price of a flight has massively increased. I’ve been trying to book a flight for the last five days and this is my third attempt, by which time the flight has increased from £230 to £296. Not to mention the hours of wasted. And because of the price increase it needs to go to a senior Manager for approval because it’s out of business budget. Avoid at all costs, if you’re a business, looking to find a travel booking system, definitely look elsewhere.

I cannot believe they are in business... I cannot believe they are in business - WORST user interface, worst customer service. I booked a hotel for work - keep trying to cancel - won't work. Now on hold for 32 minutes and counting - I have a meeting, this is ridiculous - I am going to escalate internally - if there is a competitor out there, I wish we could switch to them. Most inefficient system I have ever used.

Cannot run an annual mileage report Just when I think Concur couldn't get any more un-user friendly, it comes up with another surprise. I need to run a report for my year end tax return, yet there is no way of doing this unless I have 'reporting' rights. How absolutely useless!!! I just want a tally of my annual business mileage but have had to go to our personnel department. I am now having to keep a book in the car with details of mileage from every trip - I should not have to do this, Concur should be making things easier, not harder.

I am forced to use this product by my… I am forced to use this product by my employer. Since the very beginning, it has been a terrible product to use. Unintuitive, buggy and just overall one of the worst apps or tech product that I have ever used. Also, trying to give them anonymous feedback is practically impossible. Anonymous, as I have no power to change anything with my employer, so it's simply only feedback, nothing else. I will say that if given the choice, I would steer clear of this product.

Concrap Words can't express how bad Concur solution is...The user interface feels like it's been designed by I.T bods with no understanding of every day people trying use it. If you own a business and you want to annoy most of your employees and business partners just get Concrap.