Tom
NOHas been a customer for years but no iPlayer Has been a customer for years but the bad performance and lack of support over the last months has sent me to a competitor. The VPN does not support BBC iPlayer use from outside UK. I have two support cases about this but no reply from the company
Zachary Knight
GBPossibly the worst VPN I've ever tried for downloads Possibly the worst VPN I've ever tried. Constant disconnects. I'm not exaggerating when I say I get 10-15+ disconnects in a 30 minute span. Constantly trying different servers and the same thing happens. I have never had this kind of problem with a VPN service. P2P servers are fast, but will disconnect constantly. This VPN is virtually useless if you're downloading files. Great for browsing though, which is why there's 2 stars. If I could rate the download capabilities of this server, HMA would be giving me stars instead.
Bob Hulsey
PAEasy to boot and no bloatware. I used a competitor and it started out fine but then they added more and more crap, constant updates and their two-factor authentication was a nightmare. A new neighbor suggested HMA so I tried it. Easy to use. I get to specify where in the U.S. I am connecting through and the connection process is easy. The connection for streaming is a little slow at times, particularly evenings. I'll have to wait until football season before you get the fifth star.
Nexi
ALA scam! Just the worst of the worst. The worst of the worst. I'm starting to think they are just a scam. I paid on December 23 for a 3-year subscription, but only after 1 month I don't have access to the platform any more. It shows as if my subscription had expired. Opened a ticket several times, but no answer whatsoever. DON'T FALL FOR THIS TRAP! STAY AWAY!!!
--
DENo support, no rsponse on 30day money back guarantee, avoid in any case No matter which time you check out their live chat, there is nothig live, just ticket system and no responses so far. technical issues, no reply, so 30 days refund guarantee ticket sumbitted, no response too, so just avoid them or you will loose your money