No support, no rsponse on 30day money back guarantee, avoid in any case No matter which time you check out their live chat, there is nothig live, just ticket system and no responses so far. technical issues, no reply, so 30 days refund guarantee ticket sumbitted, no response too, so just avoid them or you will loose your money

Easy to boot and no bloatware. I used a competitor and it started out fine but then they added more and more crap, constant updates and their two-factor authentication was a nightmare. A new neighbor suggested HMA so I tried it. Easy to use. I get to specify where in the U.S. I am connecting through and the connection process is easy. The connection for streaming is a little slow at times, particularly evenings. I'll have to wait until football season before you get the fifth star.

Support is nonexistent. Support is nonexistent. I have the app set to "killswitch" if there is anything wrong with the app, but it just crashes anyway without turning off my connection to the internet as it promises. No way of telling when my security was breached or how. My antivirus now detects trojans when I tried to reinstall. Unsafe website, poor service, faulty product. Edit: support replied here and asked me to contact them. A week later still not replying. Scammers.

A scam! Just the worst of the worst. The worst of the worst. I'm starting to think they are just a scam. I paid on December 23 for a 3-year subscription, but only after 1 month I don't have access to the platform any more. It shows as if my subscription had expired. Opened a ticket several times, but no answer whatsoever. DON'T FALL FOR THIS TRAP! STAY AWAY!!!

Dropped connections, lying about locations, slow speed Dropped connections. Often abysmal speeds. They lie about the location where you will appear after connecting to a remote location in another country. It seems you select New York, NY for example and when you check the IP address with "What's My IP Address?" it will show London, UK, or Miami, FL? WTH?!!?!