Took my money even though I said don't In the past they've done ok, but this time it's been a nightmare. I started a new trial but it wouldn't apply to my account. So I emailed them and asked to cancel the account and annual renewal. They haven't replied to that request. Now they've taken my annual subscription and even though I've messaged them again asking for a refund, they still haven't replied to either of my messages and just walked away with my money.

Why I will not renew with HMA I've been an HMA user for a few years. Why ? First because of price, HMA beeing cheaper than others. Because the interface is easy. And that is all the positive. The negative list is longer. - Big mix up upon subscription that ended in double subscription. - Customer service selectively responds to questions. Anything controversial, for example about finances, is ignored. - If you want to use HMA to work around geographical blocs from other service providers (TV services for example) HMA DOESN'T WORK period. Their IPs get detected. - some of their IPs are extremely slow. I do not recommend HMA and personally I will not renew.

Stay away Omg!! They charge you but don’t deliver. I signed up as I needed it urgently, but despite paying, it still kept on saying no active subscription when logging in. Scam. I ended up buying elsewhere. Regret ever giving my details out to this (at best) amateurish biz or (at worst) fraudulent scam show.

Don't waste your money! The company claims that it can offer IP location services that may not work properly, especially in certain locations in the Middle East. So, if this is what you're looking for, be cautious and consider whether it's worth your investment.

Useless with Linux Useless with Linux. Have never been able to connect (all connection instructions point you to *.ovpn files on pages that 404 out), yet the company keeps charging me monthly. Customer service is unresponsive or unhelpful. I don't need my hand held, but I can't connect when I'm pointed to config files don't exist!