Stay away Omg!! They charge you but don’t deliver. I signed up as I needed it urgently, but despite paying, it still kept on saying no active subscription when logging in. Scam. I ended up buying elsewhere. Regret ever giving my details out to this (at best) amateurish biz or (at worst) fraudulent scam show.

Possibly the worst VPN I've ever tried for downloads Possibly the worst VPN I've ever tried. Constant disconnects. I'm not exaggerating when I say I get 10-15+ disconnects in a 30 minute span. Constantly trying different servers and the same thing happens. I have never had this kind of problem with a VPN service. P2P servers are fast, but will disconnect constantly. This VPN is virtually useless if you're downloading files. Great for browsing though, which is why there's 2 stars. If I could rate the download capabilities of this server, HMA would be giving me stars instead.

HideMYAss.com should be called "Snitch… HideMYAss.com should be called "Snitch On Your Ass". Lookup the case of Cody Kretsinger (LulzSec fiasco). It is clear from the indictment they were logging all of his activity despite their claim in their FAQs that states: "No activity of any kind is logged." I certainly don't condone the illegal hacking he or anyone else did but this event really reveals the truth about the company and the fact that their actions are completely contrary to their promises. "Actions speak louder than words", and this is a perfect example of why this idiom is so imperative.

Has been a customer for years but no iPlayer Has been a customer for years but the bad performance and lack of support over the last months has sent me to a competitor. The VPN does not support BBC iPlayer use from outside UK. I have two support cases about this but no reply from the company

Support is not responding to my 30 day money back request Support is not responding to my 30 day money back request. I requested the 7 day HMA trial and after 5 days tried to cancel the whole thing before anything was charged. Since there was no option to cancel a subscription in my account (no button there) and no PayPal/Google Play subscription, I have written emails to the support, which have not been answered until today. Money was of course debited and the tariff is opaque. There is no tariff offered that fits the price I paid. Everything seems very dubious, I can not recommend.