A scam! Just the worst of the worst. The worst of the worst. I'm starting to think they are just a scam. I paid on December 23 for a 3-year subscription, but only after 1 month I don't have access to the platform any more. It shows as if my subscription had expired. Opened a ticket several times, but no answer whatsoever. DON'T FALL FOR THIS TRAP! STAY AWAY!!!

This has to be the most absurd business… This has to be the most absurd business I've interacted with. I recently noticed I had been paying them for two subscriptions since 2018. I haven't been able to access the product for two years, and on my account, it says I have no subscription (while they have been charging my card for years). I contacted their support, and it took them 1 month to get back to me. they didn't even respond to the inquiry; they just said, "If you are still facing issues, please let us know." Like what? I then explain the issue again and get a reply 2 weeks later. They responded by saying that they don't handle billing because it's all managed by their payment provider 2 checkout, so I should call them. I then talked to 2checkout, and they told me that I had indeed been paying for this service since 2018 every year and that I should contact them if I can't access the product. What of kind of ridiculous scam is this?

Useless with Linux Useless with Linux. Have never been able to connect (all connection instructions point you to *.ovpn files on pages that 404 out), yet the company keeps charging me monthly. Customer service is unresponsive or unhelpful. I don't need my hand held, but I can't connect when I'm pointed to config files don't exist!

Support is not responding to my 30 day money back request Support is not responding to my 30 day money back request. I requested the 7 day HMA trial and after 5 days tried to cancel the whole thing before anything was charged. Since there was no option to cancel a subscription in my account (no button there) and no PayPal/Google Play subscription, I have written emails to the support, which have not been answered until today. Money was of course debited and the tariff is opaque. There is no tariff offered that fits the price I paid. Everything seems very dubious, I can not recommend.

HideMYAss.com should be called "Snitch… HideMYAss.com should be called "Snitch On Your Ass". Lookup the case of Cody Kretsinger (LulzSec fiasco). It is clear from the indictment they were logging all of his activity despite their claim in their FAQs that states: "No activity of any kind is logged." I certainly don't condone the illegal hacking he or anyone else did but this event really reveals the truth about the company and the fact that their actions are completely contrary to their promises. "Actions speak louder than words", and this is a perfect example of why this idiom is so imperative.