Support is nonexistent. Support is nonexistent. I have the app set to "killswitch" if there is anything wrong with the app, but it just crashes anyway without turning off my connection to the internet as it promises. No way of telling when my security was breached or how. My antivirus now detects trojans when I tried to reinstall. Unsafe website, poor service, faulty product. Edit: support replied here and asked me to contact them. A week later still not replying. Scammers.

No support, no rsponse on 30day money back guarantee, avoid in any case No matter which time you check out their live chat, there is nothig live, just ticket system and no responses so far. technical issues, no reply, so 30 days refund guarantee ticket sumbitted, no response too, so just avoid them or you will loose your money

Worst VPN Worst VPN I have Subscribed for the 3 years plan and when i choose a country its showing me other sever in Czech !! The only way to Contact the Support its throw Mail And i have Send them mail since one month and till now now replay Just Go away from this Worst VPN

Disappointing, not recommend at all Disappointing, not recommend at all. The service used to be good but now there is only 6 streaming servers. None of them is working with Disney + Android TV app is not allowing to connect on them as well. When reporting the issue, custommer care just say you should try & retry. They’re not proposing reimbursment even if the service is not any more what you’ve paid for.

Took my money even though I said don't In the past they've done ok, but this time it's been a nightmare. I started a new trial but it wouldn't apply to my account. So I emailed them and asked to cancel the account and annual renewal. They haven't replied to that request. Now they've taken my annual subscription and even though I've messaged them again asking for a refund, they still haven't replied to either of my messages and just walked away with my money.