Support is not responding to my 30 day money back request Support is not responding to my 30 day money back request. I requested the 7 day HMA trial and after 5 days tried to cancel the whole thing before anything was charged. Since there was no option to cancel a subscription in my account (no button there) and no PayPal/Google Play subscription, I have written emails to the support, which have not been answered until today. Money was of course debited and the tariff is opaque. There is no tariff offered that fits the price I paid. Everything seems very dubious, I can not recommend.

Disappointing, not recommend at all Disappointing, not recommend at all. The service used to be good but now there is only 6 streaming servers. None of them is working with Disney + Android TV app is not allowing to connect on them as well. When reporting the issue, custommer care just say you should try & retry. They’re not proposing reimbursment even if the service is not any more what you’ve paid for.

Don't waste your money! The company claims that it can offer IP location services that may not work properly, especially in certain locations in the Middle East. So, if this is what you're looking for, be cautious and consider whether it's worth your investment.

Stay away Omg!! They charge you but don’t deliver. I signed up as I needed it urgently, but despite paying, it still kept on saying no active subscription when logging in. Scam. I ended up buying elsewhere. Regret ever giving my details out to this (at best) amateurish biz or (at worst) fraudulent scam show.

Has been a customer for years but no iPlayer Has been a customer for years but the bad performance and lack of support over the last months has sent me to a competitor. The VPN does not support BBC iPlayer use from outside UK. I have two support cases about this but no reply from the company