No support, no rsponse on 30day money back guarantee, avoid in any case No matter which time you check out their live chat, there is nothig live, just ticket system and no responses so far. technical issues, no reply, so 30 days refund guarantee ticket sumbitted, no response too, so just avoid them or you will loose your money

Useless with Linux Useless with Linux. Have never been able to connect (all connection instructions point you to *.ovpn files on pages that 404 out), yet the company keeps charging me monthly. Customer service is unresponsive or unhelpful. I don't need my hand held, but I can't connect when I'm pointed to config files don't exist!

Support is not responding to my 30 day money back request Support is not responding to my 30 day money back request. I requested the 7 day HMA trial and after 5 days tried to cancel the whole thing before anything was charged. Since there was no option to cancel a subscription in my account (no button there) and no PayPal/Google Play subscription, I have written emails to the support, which have not been answered until today. Money was of course debited and the tariff is opaque. There is no tariff offered that fits the price I paid. Everything seems very dubious, I can not recommend.

Took my money even though I said don't In the past they've done ok, but this time it's been a nightmare. I started a new trial but it wouldn't apply to my account. So I emailed them and asked to cancel the account and annual renewal. They haven't replied to that request. Now they've taken my annual subscription and even though I've messaged them again asking for a refund, they still haven't replied to either of my messages and just walked away with my money.

Stay away Omg!! They charge you but don’t deliver. I signed up as I needed it urgently, but despite paying, it still kept on saying no active subscription when logging in. Scam. I ended up buying elsewhere. Regret ever giving my details out to this (at best) amateurish biz or (at worst) fraudulent scam show.