HideMYAss.com should be called "Snitch… HideMYAss.com should be called "Snitch On Your Ass". Lookup the case of Cody Kretsinger (LulzSec fiasco). It is clear from the indictment they were logging all of his activity despite their claim in their FAQs that states: "No activity of any kind is logged." I certainly don't condone the illegal hacking he or anyone else did but this event really reveals the truth about the company and the fact that their actions are completely contrary to their promises. "Actions speak louder than words", and this is a perfect example of why this idiom is so imperative.

Useless with Linux Useless with Linux. Have never been able to connect (all connection instructions point you to *.ovpn files on pages that 404 out), yet the company keeps charging me monthly. Customer service is unresponsive or unhelpful. I don't need my hand held, but I can't connect when I'm pointed to config files don't exist!

Has been a customer for years but no iPlayer Has been a customer for years but the bad performance and lack of support over the last months has sent me to a competitor. The VPN does not support BBC iPlayer use from outside UK. I have two support cases about this but no reply from the company

Took my money even though I said don't In the past they've done ok, but this time it's been a nightmare. I started a new trial but it wouldn't apply to my account. So I emailed them and asked to cancel the account and annual renewal. They haven't replied to that request. Now they've taken my annual subscription and even though I've messaged them again asking for a refund, they still haven't replied to either of my messages and just walked away with my money.

This has to be the most absurd business… This has to be the most absurd business I've interacted with. I recently noticed I had been paying them for two subscriptions since 2018. I haven't been able to access the product for two years, and on my account, it says I have no subscription (while they have been charging my card for years). I contacted their support, and it took them 1 month to get back to me. they didn't even respond to the inquiry; they just said, "If you are still facing issues, please let us know." Like what? I then explain the issue again and get a reply 2 weeks later. They responded by saying that they don't handle billing because it's all managed by their payment provider 2 checkout, so I should call them. I then talked to 2checkout, and they told me that I had indeed been paying for this service since 2018 every year and that I should contact them if I can't access the product. What of kind of ridiculous scam is this?