Has been a customer for years but no iPlayer Has been a customer for years but the bad performance and lack of support over the last months has sent me to a competitor. The VPN does not support BBC iPlayer use from outside UK. I have two support cases about this but no reply from the company

Dropped connections, lying about locations, slow speed Dropped connections. Often abysmal speeds. They lie about the location where you will appear after connecting to a remote location in another country. It seems you select New York, NY for example and when you check the IP address with "What's My IP Address?" it will show London, UK, or Miami, FL? WTH?!!?!

Support is not responding to my 30 day money back request Support is not responding to my 30 day money back request. I requested the 7 day HMA trial and after 5 days tried to cancel the whole thing before anything was charged. Since there was no option to cancel a subscription in my account (no button there) and no PayPal/Google Play subscription, I have written emails to the support, which have not been answered until today. Money was of course debited and the tariff is opaque. There is no tariff offered that fits the price I paid. Everything seems very dubious, I can not recommend.

Worst VPN Worst VPN I have Subscribed for the 3 years plan and when i choose a country its showing me other sever in Czech !! The only way to Contact the Support its throw Mail And i have Send them mail since one month and till now now replay Just Go away from this Worst VPN

Disappointing, not recommend at all Disappointing, not recommend at all. The service used to be good but now there is only 6 streaming servers. None of them is working with Disney + Android TV app is not allowing to connect on them as well. When reporting the issue, custommer care just say you should try & retry. They’re not proposing reimbursment even if the service is not any more what you’ve paid for.