Why I will not renew with HMA I've been an HMA user for a few years. Why ? First because of price, HMA beeing cheaper than others. Because the interface is easy. And that is all the positive. The negative list is longer. - Big mix up upon subscription that ended in double subscription. - Customer service selectively responds to questions. Anything controversial, for example about finances, is ignored. - If you want to use HMA to work around geographical blocs from other service providers (TV services for example) HMA DOESN'T WORK period. Their IPs get detected. - some of their IPs are extremely slow. I do not recommend HMA and personally I will not renew.

Easy to boot and no bloatware. I used a competitor and it started out fine but then they added more and more crap, constant updates and their two-factor authentication was a nightmare. A new neighbor suggested HMA so I tried it. Easy to use. I get to specify where in the U.S. I am connecting through and the connection process is easy. The connection for streaming is a little slow at times, particularly evenings. I'll have to wait until football season before you get the fifth star.

HideMYAss.com should be called "Snitch… HideMYAss.com should be called "Snitch On Your Ass". Lookup the case of Cody Kretsinger (LulzSec fiasco). It is clear from the indictment they were logging all of his activity despite their claim in their FAQs that states: "No activity of any kind is logged." I certainly don't condone the illegal hacking he or anyone else did but this event really reveals the truth about the company and the fact that their actions are completely contrary to their promises. "Actions speak louder than words", and this is a perfect example of why this idiom is so imperative.

No cancellation option Gave no option to cancel the free trial so I emailed on day 1 asking them to cancel it manually. Got charged for a year’s subscription on day 7. Ignored my emails for 3 months until Amex contacted them to dispute the charge. Luckily Amex refunded me without questions. And a few months later, I received an email from HMA asking me to review them, so thanks for the reminder! Would give zero stars if I could.

This has to be the most absurd business… This has to be the most absurd business I've interacted with. I recently noticed I had been paying them for two subscriptions since 2018. I haven't been able to access the product for two years, and on my account, it says I have no subscription (while they have been charging my card for years). I contacted their support, and it took them 1 month to get back to me. they didn't even respond to the inquiry; they just said, "If you are still facing issues, please let us know." Like what? I then explain the issue again and get a reply 2 weeks later. They responded by saying that they don't handle billing because it's all managed by their payment provider 2 checkout, so I should call them. I then talked to 2checkout, and they told me that I had indeed been paying for this service since 2018 every year and that I should contact them if I can't access the product. What of kind of ridiculous scam is this?