No cancellation option Gave no option to cancel the free trial so I emailed on day 1 asking them to cancel it manually. Got charged for a year’s subscription on day 7. Ignored my emails for 3 months until Amex contacted them to dispute the charge. Luckily Amex refunded me without questions. And a few months later, I received an email from HMA asking me to review them, so thanks for the reminder! Would give zero stars if I could.

Took my money even though I said don't In the past they've done ok, but this time it's been a nightmare. I started a new trial but it wouldn't apply to my account. So I emailed them and asked to cancel the account and annual renewal. They haven't replied to that request. Now they've taken my annual subscription and even though I've messaged them again asking for a refund, they still haven't replied to either of my messages and just walked away with my money.

Possibly the worst VPN I've ever tried for downloads Possibly the worst VPN I've ever tried. Constant disconnects. I'm not exaggerating when I say I get 10-15+ disconnects in a 30 minute span. Constantly trying different servers and the same thing happens. I have never had this kind of problem with a VPN service. P2P servers are fast, but will disconnect constantly. This VPN is virtually useless if you're downloading files. Great for browsing though, which is why there's 2 stars. If I could rate the download capabilities of this server, HMA would be giving me stars instead.

Worst VPN Worst VPN I have Subscribed for the 3 years plan and when i choose a country its showing me other sever in Czech !! The only way to Contact the Support its throw Mail And i have Send them mail since one month and till now now replay Just Go away from this Worst VPN

Support is nonexistent. Support is nonexistent. I have the app set to "killswitch" if there is anything wrong with the app, but it just crashes anyway without turning off my connection to the internet as it promises. No way of telling when my security was breached or how. My antivirus now detects trojans when I tried to reinstall. Unsafe website, poor service, faulty product. Edit: support replied here and asked me to contact them. A week later still not replying. Scammers.