There really is no customer support There really is no customer support. The phone number takes you on a ride of around we go, with no solution and then hangs up on you. How is such a large business allowed to operate like this?

Office 365 / Customer Service My personal Office 365 account reached the end of its term and as I have Office 365 through work, to save money, I thought I'd just log in through my work account. The apps continually bombard me with re-subscription requests despite uninstalling the apps and re-installing them through my work account. My work account is upgraded to be able to download the desktop apps. I tried to contact Microsoft and after spending an hour choosing every option through their automated service in order to speak to a human, I decided to book an appointment. I was informed that the appointment was on teams through my outlook and an invite would be sent. Surprise, surprise, no invite was sent. The company is a complete waste of space. It's annoying that we are forced to use Microsoft through work as there are much better applications out there that I would prefer to use. Shambles

terrible.. terrible... Did not even get a person from the microsoft team, and he just asked two questions and sent me a link to some drivers, then when I wanted to ask what was nest the thread was gone

Fantastic support from Abdul-Basit! Abdul-Basit is a fantastic customer service agent and made my day by fixing an irritating keyboard issue I was having. He provided a solution that I could not find on the internet, and was extremely polite, efficient and reassuring throughout. Thank you!

ABSOLUTELY HORRENDOUS ABSOLUTELY HORRENDOUS - IF YOU CAN AVOID BUYING THEIR PRODUCTS , AVOID BUYING THEM. I HAVE SPENT 6 HOURS ON THE PHONE TODAY , ONLINE ETC.... TRYING TO USE EVER AVENUE OF THEIR TECHNICAL SUPPORT TO DOWNLOAD MS TEAMS . AFTER SIX HOURS , IVE JUST GIVEN UP. JUST DON'T BUY THEIR PRODUCTS