The worst company in the entire world I… The worst company in the entire world I have months of charges to my card from an account I don’t even know and they say I can’t even get my money back. Hope they feel better robbing citizens, will never ever purchase another Microsoft product again.

Cancellation request ignored and it cost me I requested a Microsoft subscription be cancelled but my card was still charged. After many hours on the phone and promises of a refund, after 2 months of their stuff ups they refunded my money less 2 months subscription (again, 2 months of their stuff ups). It is impossible to communicate with this company. And they treat you like a nobody.

There really is no customer support There really is no customer support. The phone number takes you on a ride of around we go, with no solution and then hangs up on you. How is such a large business allowed to operate like this?

terrible.. terrible... Did not even get a person from the microsoft team, and he just asked two questions and sent me a link to some drivers, then when I wanted to ask what was nest the thread was gone

My monitor was not registering My monitor was not registering. Called support 3 different times to have them direct me to a phone number that has an automated response that immediately says goodbye. Finally got someone to try to help me out. They said it would be a 1 time fee of $350! I continued to mess with the computer some more after refusing to pay $350 for driver repair. Eventually, through the settings I was able to get the monitor working with no help from support. Microsoft is a money hungry company that does not care about the people using their products. Please, can another company step up to replace this horrendous company.