Junk Had a service assistant come to my condo and told me your receiver inside has to be able to be viewed by their street light pole receiver and won’t work if their is any building in the way. What ?how inconvenient, absolute crock of sheet, nowhere in their description do they explain this or by calling the company number-they didn’t know this either. I wasted so much time before finding this out. Verizon internet is junk.

Avoid if possible: not a good experience Like many others who have commented here, we had an outage that lasted Thursday night all the way to Monday morning. I was on the phone two different times, I probably spent 10 hours total trying to figure out what the problem was, in the end it was a data center problem, and they just couldn't give me any answers at all. Also, we've been waiting almost a whole year for their service people to come in and bury the line. I just can't in good conscience recommend them to anyone, for any reason at all.

16 hrs of my life ill never get back. Get direct TV or satellite dish. I'm only giving 1 star because people were generally kind. My on demand was out. 4/21. Agent said trouble since Feb. I replaced everything, got an updated box. ( 4hrs this took)They sent a ticket a service person would come on 4/23 at 8am by 10 No.one came I called they sent a confirmation 1 would be there by 4. Called at 5 automated system said 630. Called 730 the dispatcher said No one coming ticket invalid. It's am internal issue.

NONESSENTIAL IS STILL NONESSENTIAL! BEWARE STAY AWAY FROM THESE FOOLS! THEY HAVE ABSOLUTELY NO CONCEPT OF LOYALTY YET WANT TO BRAG ABOUT YOU BEING LOYAL TO THEM, LOL! DO YOURSELF A FAVOR AVOID THE NONESSENTIAL. DON'T EVEN GET A TELEVISION, TABLET, CELLPHONE, ETC., YOUR PRECIOUS HUMAN EXISTENCE IS MORE IMPORTANT! GO VEGAN! www plantbasedtreat org

Come and listen to my VERIZON nightmare I have been a Verizon Fios customer since 2012 - recently there has always been a problem with them, but this recent catastrophe TEARS it. I had NO internet service for three weeks - some representative enrolled me in AUTO PAY which I had requested starting on MAY 1 Yesterday, I nearly had a stroke when I saw they went in and debited my checking account $595 - which A) they had no right to do and B) I had several questions regarding my account, but getting through to Customer Service is IMPOSSIBLE. I am on SSI and now my checks are applied to a negative balance in my checking account. So Verizon got their money and I am SCREWED - horrible people, outrageous behavior, once this is resolve, ADIOS - they are TRULY the very worst! Folks, if you are considering them - please DON'T!