We have Frontier as a stop-gap until … We have Frontier as a stop-gap until UIA Fios gets installed in our area. (Been waiting 5 years now.) The service is inconsistent.at best. A few good days, followed by days where the DSL dumps every 2 minutes. I've called so many times I have our local tech on speed-dial. The problem is always some issue at the Central Office. Do yourself a favor and steer clear of this laughable "internet provider."

Billed for month of no service Lost service in May, 2 weeks for Frontier to repair (Verizon guaranteed 1 - 2 days), and billed full amount. Again in July, lost service, 2 weeks to repair, billed full amount. Now, end of year, still disputing bill.... after many calls w customer service, tech support, managers, broken promises, and incompetent service staff. Late fees each month on disputed amount, still no resolution. Service now "suspended" with no explanation, even after given assurance of correcting today after an hour on the phone last night. Month after month, many calls, no resolution, worst customer support I have ever experienced! Run from this disorganized, incompetent, and overpriced outfit. Ryan Lantz, Flower Mound, TX

If I had money to hire a lawyer I would sue this company Shame on you for taking my 89 year old mothers money and overcharging her for programs she did not order for a grand total of $1,300 dollars for three months of your lousy service. She had to pay a fee of $200.00 just to cancel her account with you. Shame on you for not having an ounce of compassion for a elderly lady on a fixed income. You clearly took advantage of my mother and if I had the money & time I would sue your crooked company.

I'm forced to use my iPhone as a hotspot. . . to write this review, which should tell you all you need to know about Frontier internet service. It's a complete joke. I am frequently unable to connect much of the day. When I do have a connection, speeds are super slow. I can take an hour to send an email with a 10 MB attachment because upload speeds are so slow. Customer service is friendly, but a joke. We have had line repair people sent to our home more times than I can count, without any successful resolution to our issues. The nanosecond that I have another internet provider option, I will be switching and canceling phone service.

They do bait and switch on a … They do bait and switch on bundles.Just wait until you get the first bill. Watch out for in state long distance calls because certain area codes like 754 are not included in Florida.The have a manual that they get that info from and can't share it when you ask to see. And if you call to complain instead of fixing the problem they will try to sell you another service. Check out ConsumerAffairs and the BBB.The Attorney General in Florida and other states should investigate this company. A congressional hearing should be held.