BOX IS A SCAM Went for "free trial" on April 3, 2024. When the Box app failed to open a file, I immediately canceled. Less than 14 days later, Box took $540.00 out of my banking account. DON'T GIVE THEM ANY OF YOUR CREDIT OR DEBIT CARD INFO. BOX will screw you, you can't call anyone at Box by phone and speak to a real person.

Big mistake..We have used them for many years We have used them for years. They sent their own compliance officer after our firm for a FINRA problem. Which would be very serious if it applied to our firm. Our business has nothing to do with that industry of stocks bond etc. We are just a small family independent Health Insurance agency that does not and has never had to deal with that particular federal guideline. Sadly will will have to deal with their poor management situation. Close our account and go to another cloud service. What a hassle! Buyer beware...

3 users mandatory I used Box.com for over two years… until recently. It’s a scam if you want more stargaze than the free, 10mb. When o went to price membership it stated an acceptable amount but when I went to checkout it stated over $21 a month for 3 users ? Um, I’m one user… no option for that. Zero. Their excuse is that they only allow 3 no less. Um ok, back to Dropbox because this company scams you into buying a plan that has a mandatory 3 user cost. Sorry that’s unethical and it makes zero sense for all self employed and freelance people out there. Who comes up with these ridiculous business practices? Seriously don’t waste your money.

Subscription issue resolved swiftly and professionally We have been Box.com customers for many years. The experience has always been first class. Unfortunately we missed an email reminding us of our annual renewal and didn't cancel some seats before renewal date. We notified Box after the annual charge had been taken and our issue was dealt with by Ronmary Saniel. The service we received from Ronmary was excellent, they were professional and courteous. They swiftly raised the matter with the subscriptions team and our issue was resolved. We remain very pleased with the whole Box.com experience.

total scam! - stay far away! total scam! even with no upload traffic and just some data being deleted accounts get limited and finally locked. - most likely short after the monthly payment has been processed. support or billing department doesn't reply for over 48 hours where business customers are left with no access to use or backup their stored data! stay far away from this company and their services for your enterprise businesses. maybe for donors interesting to just send money on a monthly basis for nothing in return.