Absolute scammers Absolute scammers, used their system once in 12 months. Then without any prior notification they take $990 from my credit card. I contact them within 3 days of this and they advise they can’t refund or cancel a subscription midterm, although it’s only been 3 days since the renewal. Absolute wa-kers

Customer Failure At renewal, we sought to reduce the number of users by 3. We got the run around on how to do that. As a result we provided notice of the reduction 29 days before renewal. The "Customer Success" agent refused to accommodate, even though the 30 day notice would have required notice on New Year's Day. Well, we just provided 330 day notice of termination. No way to treat a longstanding customer. Run away. There are many other options.

Refund Box on case review has issued a full refund for which we are extremely grateful. Buyer beware. The product is not suitable for smaller companies as no single user subscription is available. When signing up it is advertised as a monthly payment but before you know it you have paid for the full year in advance which in our case was €468

BOX IS A SCAM Went for "free trial" on April 3, 2024. When the Box app failed to open a file, I immediately canceled. Less than 14 days later, Box took $540.00 out of my banking account. DON'T GIVE THEM ANY OF YOUR CREDIT OR DEBIT CARD INFO. BOX will screw you, you can't call anyone at Box by phone and speak to a real person.

TERRIBLE TERRIBLE! They changed my password FOR ME and then refuse to send me the email necessary to get back into MY OWN ACCOUNT. I've filed tickets with their "customer service" and they too go unanswered. Thank God I didn't store any valuable data with these inept thieves.