TERRIBLE TERRIBLE! They changed my password FOR ME and then refuse to send me the email necessary to get back into MY OWN ACCOUNT. I've filed tickets with their "customer service" and they too go unanswered. Thank God I didn't store any valuable data with these inept thieves.

WORST COMPANY EVER WORST COMPANY EVER: after the trial period where they allowed me to upload as much data as I wanted, and after I spent over a month uploading the rest of my data, they LOCKED ALL ACCESS (upload AND DOWNLOAD) and are literally holding my data for ransom to force me to cancel. Do not waste your time and money with them!

Another completely terrible experience… Another completely terrible experience with Box is unfolding today. We are a 15 user customer and are locked out. Sales team do not give a monkey's, billing and support team do not take phone calls from PAYING customers. I am surprised that these guys are still in business - their systems are setup with the sole purpose of annoying their customer base

Avoid this company Avoid this company. I have used them for a year and kept my clinical casenotes on for loads of clients. Now I want to migrate my data and leave but there is no way to do this. Their advice is for me to print off each individual client contact (separately, as in 1 page for every weekly contact, for every client), then scan and save them myself. I am probably breaking all kinds of rules of data storing and dating. I have to date and sign my notes to keep to casenotes standards. Shocking. They need closing down.

We feel scammed Had contact with support before subscribing to enterprise-plan. Was guaranteed that data migration would be no problem. After subscribing one week in the (rather slow) migration process box.com writes an email and threatens to block the account because of breaking Fair-Use-Policy. We feel scammed and cancelled immediately our account. Cannot recommend for business at all.