WORST COMPANY EVER WORST COMPANY EVER: after the trial period where they allowed me to upload as much data as I wanted, and after I spent over a month uploading the rest of my data, they LOCKED ALL ACCESS (upload AND DOWNLOAD) and are literally holding my data for ransom to force me to cancel. Do not waste your time and money with them!

Box Cancellation Impossible Box terms and contract are designed to collect money without providing a service. Their cancellation process is not clear, or available and it requires you to login to their online portal and is not available on their app so BE WARNED. Auto renewal of a service is only good when the service is actually provided. Their customer service team are not providing a service nor are they empowered to do the right thing. I will never use their product again. Other cloud service storage companies have a unique opportunity to demonstrate the right way of doing things!

3 users mandatory I used Box.com for over two years… until recently. It’s a scam if you want more stargaze than the free, 10mb. When o went to price membership it stated an acceptable amount but when I went to checkout it stated over $21 a month for 3 users ? Um, I’m one user… no option for that. Zero. Their excuse is that they only allow 3 no less. Um ok, back to Dropbox because this company scams you into buying a plan that has a mandatory 3 user cost. Sorry that’s unethical and it makes zero sense for all self employed and freelance people out there. Who comes up with these ridiculous business practices? Seriously don’t waste your money.

Absolute scammers Absolute scammers, used their system once in 12 months. Then without any prior notification they take $990 from my credit card. I contact them within 3 days of this and they advise they can’t refund or cancel a subscription midterm, although it’s only been 3 days since the renewal. Absolute wa-kers

Subscription issue resolved swiftly and professionally We have been Box.com customers for many years. The experience has always been first class. Unfortunately we missed an email reminding us of our annual renewal and didn't cancel some seats before renewal date. We notified Box after the annual charge had been taken and our issue was dealt with by Ronmary Saniel. The service we received from Ronmary was excellent, they were professional and courteous. They swiftly raised the matter with the subscriptions team and our issue was resolved. We remain very pleased with the whole Box.com experience.