MessageBird

Trompenburgstraat 2C, 1079 TX, Amsterdam, United States
http://messagebird.com
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1.15
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

15.00%

1

85.00%
About MessageBird

MessageBird powers communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology. Our products, tools and omnichannel solutions are building blocks that help businesses streamline conversations through their customers’ preferred channels — like SMS, Voice, WhatsApp, WeChat, Messenger, Instagram, Email and more. This versatility gives end consumers instant, safe and secure access to information they need. It also means they can spend less time on hold, avoid repeating stories to multiple agents, and get more time to do what they love. Headquartered in Amsterdam, MessageBird’s global business reaches over 7 billion devices, serves over 25,000 customers and operates across 10 hubs. Since 2011, we have grown to a powerhouse team of 700 employees who represent more than 55 nationalities, and we’re proud to be a “Work Anywhere” company.

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Şakir Şensoy
TR

Very very bad service I've been dealing with MessageBird SMS integration for about a month now, and I haven't achieved any results. I loaded $30 into the wallet upfront, and they provided a terrible service without refunding the money. Avoid choosing this company, or you'll be very disappointed.

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Sergey Valentinov
BG

Messagebird scammers Hello, We have a problem whith log in to our account.We used a google account to login : but now we cannot. Can you hepk us please? Customer numer: 5514319 Please help my login and use service or back money ! Messagebird scammers !

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Customer
NL

From good experiences to really bad in a few months Have had some good experiences in the past, but since 2020 the performance of customer support and stability of the platform is bad. Really bad. It seems that they are using their own system for customer support, but it feels like that the support tickets end up in a black hole. Please be aware. We use whatsapp and sms. The Whatsapp especially is not working. With sms we did not have issues (yet)

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Nigel
GB

Billed for a trial, when it didn't even work Signed up for the WhatsApp trial, after a few weeks and being approved by WhatsApp we were unable to activate the service due to "Oops Something Went Wrong" error. Support is unresponsive. Replied to the sales rep that was involved with setting it up, no response. Logged 2 support tickets, no response. Then, at the same we got an invoice for $600 for the TRIAL service, before we could even send a single message!! BEWARE!

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Ruben
PL

Bird not so birdy now MessageBird started as my B2P for all my business. Since the new year of 2024 they have streamlined their brand to Bird which now they charge you for everything even for Free Tier messages like WhatsApp (under 1k), Instagram and Facebook. Their pricing page is almost hidden so it was very hard to figured out why we had to pay for Free Tier messages. We believe changing to Bird (formerly MessageBird) is a downgrade from the already great platform. Ultimately we switched to Meta Business Suite which is buggy but at least they honor the Free Tier messages.

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