MessageBird

Trompenburgstraat 2C, 1079 TX, Amsterdam, United States
http://messagebird.com
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1.15
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

15.00%

1

85.00%
About MessageBird

MessageBird powers communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology. Our products, tools and omnichannel solutions are building blocks that help businesses streamline conversations through their customers’ preferred channels — like SMS, Voice, WhatsApp, WeChat, Messenger, Instagram, Email and more. This versatility gives end consumers instant, safe and secure access to information they need. It also means they can spend less time on hold, avoid repeating stories to multiple agents, and get more time to do what they love. Headquartered in Amsterdam, MessageBird’s global business reaches over 7 billion devices, serves over 25,000 customers and operates across 10 hubs. Since 2011, we have grown to a powerhouse team of 700 employees who represent more than 55 nationalities, and we’re proud to be a “Work Anywhere” company.

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Şakir Şensoy
TR

Very very bad service I've been dealing with MessageBird SMS integration for about a month now, and I haven't achieved any results. I loaded $30 into the wallet upfront, and they provided a terrible service without refunding the money. Avoid choosing this company, or you'll be very disappointed.

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Adam Mo
AU

I wish I could give 0 Star I wish I could give 0 Star. Their services is pure scam and the support is extremely poor. We purchased the number waited 2 weeks for approval and they didn't even reply to our tickets. I had to create another ticket to chase them up. Asked them for refund even we still couldn't use any of their services and they said no refund. SCAM SCAM SCAM SCAM SCAM SCAM. You will be better of with Twilio or someone else.

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Test Driver
GB

Not willing to engage if you're no "Enterprise level" Poor servicer. Message Bird now refuse to deal with due diligence processes for organisations in regulated industries, if they are not an "Enterprise level" client. It took 6 months of chasing for them to come back and say that. Avoid.

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Russ
GB

Avoid this company Avoid this company. We have used this company and the messages were not being delivered as expected. I requested to have my outstanding credit refunded and then to close my account as I have found a better company. I then had an e-mail saying that the finance company have refused the refund and that my account has been closed at my request when the request was to close it after the refund and not just take my money. The company are hard to talk to and have removed my correspondence off their website. Do like me and make sure you get screen shots of all conversaion. We found this service NOT FIT FOR PURPOSE. The company sent me a link to the terms and conditions that ended up being a faulty link.

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Ruben
PL

Bird not so birdy now MessageBird started as my B2P for all my business. Since the new year of 2024 they have streamlined their brand to Bird which now they charge you for everything even for Free Tier messages like WhatsApp (under 1k), Instagram and Facebook. Their pricing page is almost hidden so it was very hard to figured out why we had to pay for Free Tier messages. We believe changing to Bird (formerly MessageBird) is a downgrade from the already great platform. Ultimately we switched to Meta Business Suite which is buggy but at least they honor the Free Tier messages.

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