Problem withJust Eat AND Mr Chips… Problem withJust Eat AND Mr Chips southbank Middlesbrough Food arrived COLD Rang takeaway and told to **** OFF AND TAKE UP WITH JUST EAT JUST EAT OFFER NO WAY TO GET IN CONTACT OFHER THAN SILLY UNRELATEABLE QUESTIONS PATHETIC REALLY STAY AWAY FROM THIS Obnoxious TAKEAWAY THAT THEN TELLS YOU TO REHEAT YA CHICKEN

The worst food delivery company in the UK Just eat is so crap! They do have better delivery fee in comparison to other companies but if you have any problem with your order, they will not do anything to help you. I placed an order 253081248 at McDonalds Wimbledon and McCrispy wasn’t delivered. When I chatted with their customer service, they said “sorry but we cannot refund because it’s our policy”. What a crap of policy is that? Why should I pay for an item that hasn’t been delivered? This is ridiculous! I will never order with Just Eat again. It’s better to pay slightly more with Deliveroo or Uber Eats and not have this unbelievable disservice!

No Food Delivered and No Refund Offered This is the last time I use Just Eat. Yet another meal not delivered and refused a refund. Not the first time, the customer service experience has been unsatisfactory. A learning experience and I'll deal directly with restaurants in my local area moving forward. Did somebody say "Just CH-Eat"?

Absolutely impossible to contact meaningfully when something’s wrong. Absolutely impossible to contact meaningfully when something’s wrong. Had a £15.15 order arrive very late, cold and inedible. Their app would only offer £6.34 credit, so not acceptable. Went to the restaurant, told to take it up with Just Eat, and was given a phone number which turned out to be automated and wouldn’t recognise the order number. Tried googling for another phone number, but that refers all user queries back to their useless app. Only remaining option is to try a chargeback through the banking system. Also, WRITE TO THE DIRECTOR OF THE COMPANY, Clare Pointon, Fleet Place House, 2 Fleet Place, London EC4M 7RF, as listed on Companies House - hopefully if the big bosses get enough complaints directly they’ll do something to fix the app.

No refund DO NOT USE! Refuse to refund when only a quarter of the order was delivered. In what universe is this even remotely acceptable?!! The fact that, if they do refund, they credit your Just Eat account and not your debit card, is bad enough but this is the first time they've refused to refund what is in effect my stolen money/goods. Absolutely appalling.