AWFUL CUSTOMER SERVICE Absolutely awful, the restaurant I ordered from completely changed my order (both food and drink) when I contacted JUSTEAT customer services I was refunded £2 but in credits not onto the card I paid with. Complete waste of time & money! Worst third party food service I’ve ever used!

Dissatisfied Ordered a McDonald’s for it to come completely saturated in coke as it had spilled all over the food. Half the coke was missing. Just eat told me that they wouldn’t refund me! They eventually agreed to refund £2.53 which my order was £10+. Then checked my account to find the partial refund was not even there! Very disappointed.

Terrible Refund Policy I ordered from a restaurant which delivered my food over 45 minutes late and it was freezing cold. I spent £20 on the order and they offered me less than £7.00 credit for food which was binned. To make matters worse, they would not refund me the money to my card but applied it as an account credit. When I said I wanted to close the account as I had lost faith in the brand, they told me to spend my credit first and then close the account. Can't get much with £7.00 so will need to spend more money elsewhere on replacement food. Terrible Service. I cannot discourage anyone enough to use an alternative service. I appreciate they cannot control the restaurant, but for customers who are not compulsive complainers, they should do better with their resolutions and refund policy.

Beware I ordered food but unfortunately I get wrong order. I tried contact with customer service but I couldn't get any help. Just Eat refuse pay refund for food which nobody like and never ordered. No customer service to contact with They absolutely don't care the most important is that they took some money from fulish customer. That's sad. NOT RECOMMEND BE AWARE

Overall happy, could be better in some aspects I am overall happy as I do receive my food on time and it is decent enough to eat however again, the prices for this are so high regarding delivery and service charges, the prices are extortionate as it is but they keep adding their own taxes on to make it a massive total. Please make some more discount codes or offers (that actually help us make a saving) available to help the public we are all struggling out here.