Just Eat is a total mess Just Eat is a total mess. Zero customer service, atrocious quality, and delivery times that make a snail look speedy. Save yourself the agony and order elsewhere. Trust me.

Terrible Refund Policy I ordered from a restaurant which delivered my food over 45 minutes late and it was freezing cold. I spent £20 on the order and they offered me less than £7.00 credit for food which was binned. To make matters worse, they would not refund me the money to my card but applied it as an account credit. When I said I wanted to close the account as I had lost faith in the brand, they told me to spend my credit first and then close the account. Can't get much with £7.00 so will need to spend more money elsewhere on replacement food. Terrible Service. I cannot discourage anyone enough to use an alternative service. I appreciate they cannot control the restaurant, but for customers who are not compulsive complainers, they should do better with their resolutions and refund policy.

Useless liars and thieves. This racist little company just deleted my data to save itself from appearing in court. Now it has a data breach to answer to instead. Too many uneducated Muslims.

The worst food delivery company in the UK Just eat is so crap! They do have better delivery fee in comparison to other companies but if you have any problem with your order, they will not do anything to help you. I placed an order 253081248 at McDonalds Wimbledon and McCrispy wasn’t delivered. When I chatted with their customer service, they said “sorry but we cannot refund because it’s our policy”. What a crap of policy is that? Why should I pay for an item that hasn’t been delivered? This is ridiculous! I will never order with Just Eat again. It’s better to pay slightly more with Deliveroo or Uber Eats and not have this unbelievable disservice!

Lack of humans in their customer service I found splashes of blood on the packaging to my food, but because Just Eat have basically made it impossible to talk to anyone at Just Eat, making everything automated instead, it's been a really pain in the rear to talk to someone about this. Blood borne viruses can survive outside the body for over two weeks, so I'm really concerned about finding this blood