AWFUL CUSTOMER SERVICE Absolutely awful, the restaurant I ordered from completely changed my order (both food and drink) when I contacted JUSTEAT customer services I was refunded £2 but in credits not onto the card I paid with. Complete waste of time & money! Worst third party food service I’ve ever used!

Dissatisfied Ordered a McDonald’s for it to come completely saturated in coke as it had spilled all over the food. Half the coke was missing. Just eat told me that they wouldn’t refund me! They eventually agreed to refund £2.53 which my order was £10+. Then checked my account to find the partial refund was not even there! Very disappointed.

No Food Delivered and No Refund Offered This is the last time I use Just Eat. Yet another meal not delivered and refused a refund. Not the first time, the customer service experience has been unsatisfactory. A learning experience and I'll deal directly with restaurants in my local area moving forward. Did somebody say "Just CH-Eat"?

No refund DO NOT USE! Refuse to refund when only a quarter of the order was delivered. In what universe is this even remotely acceptable?!! The fact that, if they do refund, they credit your Just Eat account and not your debit card, is bad enough but this is the first time they've refused to refund what is in effect my stolen money/goods. Absolutely appalling.

Just eat and KFC Merthyr- VILE Ordered a KFC from the Merthyr Tydfil store and they sent us the complete wrong order. Burgers were wrong and items were missing and there were probably 3 chips between the two tower boxes. When I’d phoned the store to try and get a new order re delivered they’d said “contact just eat it’s nothing to do with us”. I contacted just eat and requested a refund because it was unacceptable and cost me £35! They said they couldn’t do anything unless I provide photographic evidence? Absolutely disgusting. The store admitted fault but then passed the buck to just eat and they could care less. Both companies are disgusting.