Just Eat is a total mess Just Eat is a total mess. Zero customer service, atrocious quality, and delivery times that make a snail look speedy. Save yourself the agony and order elsewhere. Trust me.

No refund DO NOT USE! Refuse to refund when only a quarter of the order was delivered. In what universe is this even remotely acceptable?!! The fact that, if they do refund, they credit your Just Eat account and not your debit card, is bad enough but this is the first time they've refused to refund what is in effect my stolen money/goods. Absolutely appalling.

Just eat and KFC Merthyr- VILE Ordered a KFC from the Merthyr Tydfil store and they sent us the complete wrong order. Burgers were wrong and items were missing and there were probably 3 chips between the two tower boxes. When I’d phoned the store to try and get a new order re delivered they’d said “contact just eat it’s nothing to do with us”. I contacted just eat and requested a refund because it was unacceptable and cost me £35! They said they couldn’t do anything unless I provide photographic evidence? Absolutely disgusting. The store admitted fault but then passed the buck to just eat and they could care less. Both companies are disgusting.

Terrible company Terrible company, they obviously work as a middle man for the take away but are impossible to contact when things go wrong. They take the money but take no responsibility and just palm you off to either the take away (who may not answer the phone) or the food standards agency!

Useless liars and thieves. This racist little company just deleted my data to save itself from appearing in court. Now it has a data breach to answer to instead. Too many uneducated Muslims.