No Food Delivered and No Refund Offered This is the last time I use Just Eat. Yet another meal not delivered and refused a refund. Not the first time, the customer service experience has been unsatisfactory. A learning experience and I'll deal directly with restaurants in my local area moving forward. Did somebody say "Just CH-Eat"?

Never received my order and Just Eat refused me a refund... Never received my order and Just Eat are refusing to refund me saying it is my fault. I would love to know how they work that one out. I stated to them how by law if you do not receive the goods you have purchased or the service you have purchased then you are entitled to a refund. The chat advisor's response was our decision is final and I am closing the chat now. Before I could even respond to say what rude customer service this was and how they were in breach of consumer rights, the advisor named Laura closed the chat. I am closing my Just Eat account as this is the second time something like this has happened and they've refused to refund me. I even tried the restaurant but they said there is nothing they can do because it's on Just Eat to handle.

Never using again Never using again. Food was inedible, restaurant said they would refund but I’d have to request the refund through just eat as I ordered through them, just eat say they don’t refund despite app having a request a refund facility and saying crap like “we’ll sort it” well they won’t!

Lack of humans in their customer service I found splashes of blood on the packaging to my food, but because Just Eat have basically made it impossible to talk to anyone at Just Eat, making everything automated instead, it's been a really pain in the rear to talk to someone about this. Blood borne viruses can survive outside the body for over two weeks, so I'm really concerned about finding this blood

Problem withJust Eat AND Mr Chips… Problem withJust Eat AND Mr Chips southbank Middlesbrough Food arrived COLD Rang takeaway and told to **** OFF AND TAKE UP WITH JUST EAT JUST EAT OFFER NO WAY TO GET IN CONTACT OFHER THAN SILLY UNRELATEABLE QUESTIONS PATHETIC REALLY STAY AWAY FROM THIS Obnoxious TAKEAWAY THAT THEN TELLS YOU TO REHEAT YA CHICKEN