Terrible Service Ordered a collection for a nearby restaurant. One dish was great and the other was inedible. There was virtually no meat and the sauce was disgusting. Complained to customer service who said that it isn't their problem and that I should have checked the food when collected to make sure there was enough meat. Contacted the restuarant who said they can't do anything as Just Eat would need to process the refund. Just Eat says it was collection so you are on your own. If ordering collection that I recommend just going straight to restuarant. If ordering delivery use another company. Just Eat is useless.

AWFUL CUSTOMER SERVICE Absolutely awful, the restaurant I ordered from completely changed my order (both food and drink) when I contacted JUSTEAT customer services I was refunded £2 but in credits not onto the card I paid with. Complete waste of time & money! Worst third party food service I’ve ever used!

Problem withJust Eat AND Mr Chips… Problem withJust Eat AND Mr Chips southbank Middlesbrough Food arrived COLD Rang takeaway and told to **** OFF AND TAKE UP WITH JUST EAT JUST EAT OFFER NO WAY TO GET IN CONTACT OFHER THAN SILLY UNRELATEABLE QUESTIONS PATHETIC REALLY STAY AWAY FROM THIS Obnoxious TAKEAWAY THAT THEN TELLS YOU TO REHEAT YA CHICKEN

Just eat and KFC Merthyr- VILE Ordered a KFC from the Merthyr Tydfil store and they sent us the complete wrong order. Burgers were wrong and items were missing and there were probably 3 chips between the two tower boxes. When I’d phoned the store to try and get a new order re delivered they’d said “contact just eat it’s nothing to do with us”. I contacted just eat and requested a refund because it was unacceptable and cost me £35! They said they couldn’t do anything unless I provide photographic evidence? Absolutely disgusting. The store admitted fault but then passed the buck to just eat and they could care less. Both companies are disgusting.

The worst food delivery company in the UK Just eat is so crap! They do have better delivery fee in comparison to other companies but if you have any problem with your order, they will not do anything to help you. I placed an order 253081248 at McDonalds Wimbledon and McCrispy wasn’t delivered. When I chatted with their customer service, they said “sorry but we cannot refund because it’s our policy”. What a crap of policy is that? Why should I pay for an item that hasn’t been delivered? This is ridiculous! I will never order with Just Eat again. It’s better to pay slightly more with Deliveroo or Uber Eats and not have this unbelievable disservice!