AWFUL CUSTOMER SERVICE Absolutely awful, the restaurant I ordered from completely changed my order (both food and drink) when I contacted JUSTEAT customer services I was refunded £2 but in credits not onto the card I paid with. Complete waste of time & money! Worst third party food service I’ve ever used!

Terrible company Terrible company, they obviously work as a middle man for the take away but are impossible to contact when things go wrong. They take the money but take no responsibility and just palm you off to either the take away (who may not answer the phone) or the food standards agency!

Absolutely impossible to contact meaningfully when something’s wrong. Absolutely impossible to contact meaningfully when something’s wrong. Had a £15.15 order arrive very late, cold and inedible. Their app would only offer £6.34 credit, so not acceptable. Went to the restaurant, told to take it up with Just Eat, and was given a phone number which turned out to be automated and wouldn’t recognise the order number. Tried googling for another phone number, but that refers all user queries back to their useless app. Only remaining option is to try a chargeback through the banking system. Also, WRITE TO THE DIRECTOR OF THE COMPANY, Clare Pointon, Fleet Place House, 2 Fleet Place, London EC4M 7RF, as listed on Companies House - hopefully if the big bosses get enough complaints directly they’ll do something to fix the app.

Lack of humans in their customer service I found splashes of blood on the packaging to my food, but because Just Eat have basically made it impossible to talk to anyone at Just Eat, making everything automated instead, it's been a really pain in the rear to talk to someone about this. Blood borne viruses can survive outside the body for over two weeks, so I'm really concerned about finding this blood

Beware I ordered food but unfortunately I get wrong order. I tried contact with customer service but I couldn't get any help. Just Eat refuse pay refund for food which nobody like and never ordered. No customer service to contact with They absolutely don't care the most important is that they took some money from fulish customer. That's sad. NOT RECOMMEND BE AWARE