No refund DO NOT USE! Refuse to refund when only a quarter of the order was delivered. In what universe is this even remotely acceptable?!! The fact that, if they do refund, they credit your Just Eat account and not your debit card, is bad enough but this is the first time they've refused to refund what is in effect my stolen money/goods. Absolutely appalling.

Dissatisfied Ordered a McDonald’s for it to come completely saturated in coke as it had spilled all over the food. Half the coke was missing. Just eat told me that they wouldn’t refund me! They eventually agreed to refund £2.53 which my order was £10+. Then checked my account to find the partial refund was not even there! Very disappointed.

Never received my order and Just Eat refused me a refund... Never received my order and Just Eat are refusing to refund me saying it is my fault. I would love to know how they work that one out. I stated to them how by law if you do not receive the goods you have purchased or the service you have purchased then you are entitled to a refund. The chat advisor's response was our decision is final and I am closing the chat now. Before I could even respond to say what rude customer service this was and how they were in breach of consumer rights, the advisor named Laura closed the chat. I am closing my Just Eat account as this is the second time something like this has happened and they've refused to refund me. I even tried the restaurant but they said there is nothing they can do because it's on Just Eat to handle.

Terrible company Terrible company, they obviously work as a middle man for the take away but are impossible to contact when things go wrong. They take the money but take no responsibility and just palm you off to either the take away (who may not answer the phone) or the food standards agency!

Useless liars and thieves. This racist little company just deleted my data to save itself from appearing in court. Now it has a data breach to answer to instead. Too many uneducated Muslims.