Great to work with! We would absolutely recommend USA Health and Wellness! Garen was great to work with! We had several questions regarding type of sauna, manufacturing, and financing; he helped us along the way with each one. He was available whenever we needed him and never felt pressured. This is a great company to deal with and their knowledge is superb! Garen was upfront and honest about what would be best for our family. He also told us that shipping could be delayed due to current logistics of shipping everywhere. We appreciate the upfront honesty and help!

Constructive: Constructive: The pop-up stream sauna feels great. Really helps in this dry and cold winter environment. Setup was a bit difficult though. Printed instructions would be helpful as well as modified corner pieces. I couldn't fit mine all together in the confined space so used some rope to keep everything together. I'd also recommend sending the remote with a battery included. Just charge a few dollars more to cover the cost.

Sauna was misrepresented! Loved sauna when I was told it had a lifetime warranty and 100% made in America. Come to find out it was misrepresented, fine print states on heaters have a life-time warranty with a $100 deductible per incident. Furthermore, the 100% made in America was a flat out lie as the Android tablet the runs the saune is made in china!!

Spa works well. Customer service doesn't Spa works well. Limited information on electrical hook up. Customer service not available by phone: send an email and they will call you back. Not great when you have an electrician onsite and need to ask questions.

We purchased a sauna from this company… We purchased a sauna from this company last April. We were very pleased with the knowledgeable and helpful staff, particularly Tyler, and we have thoroughly enjoyed our sauna. It gets used daily, and we’re really impressed with the quality of the product. Overall, a very positive experience!