Not worth the hype and way overpriced Not worth the hype and way overpriced. I purchased their sanctuary 2 indoor sauna and am very disappointed by the overall quality and especially customer service. Their saunas say made in china everywhere and you can tell they cut corners when it comes to product quality. A piece also was bent when the pallet arrived and it took them 6 weeks to send me a new part so I was left with a half built sauna for a month and a half. Also the heaters seem pretty weak and it takes me forever to sweat.

DO NOT BUY!!! DO NOT BUY!!!! The entire purchasing process and dealing with Clearlight has been a complete nightmare. We purchased the Sauna with installation in June 2023. They said shipping wouldn't be until September 2023, which we were okay with. We didn’t receive the shipping information until we followed up multiple times, and finally, the sauna was delivered in late October. We then set up the installation appointment which took another two weeks. When the installers arrived in mid-November, after opening the first package, they saw the back panel damaged, so we had to file a report and wait for a new back panel to ship and deliver. The back panel was shipped damaged. They sent you a photo of the package as it shipped, and you can see the hole in the outside of the boxes and packaging. That took another month of us following up extensively to get an answer on when/if they are going to send out a new one. The new back panel was shipped and finally delivered the week before Christmas, and we reached out to the first installers, who told us we had to return to the company to schedule the installation. Fast forward another month for the installation appointment. The second installers were finally able to put the sauna together but would not take the broken panel or the packaging from the broken panel. The broken panel is 8 feet x 5 feet so now we are stuck with this large panel sitting in our space and shipping crates. We haven’t even had a chance to use the sauna yet, so who knows what that will look like? I would be highly cautious not to buy and not expect anything expedited or any urgency from Clear Light.

Do NOT recommend I would not recommend the Sanctuary Retreat from Clearlight. I purchased it in November 2023, it is now almost Feb 2024, and I still cannot use it. The floorboards are warped so badly that clients would get hurt. And the bench board is broken, both pieces were wrapped perfectly, which means that the quality control dept let this go. Customer service said the items would be replaced in 7-10 weeks. They would not do anything else for the major inconvenience.

I purchased my Clearlight Sanctuary 1… I purchased my Clearlight Sanctuary 1 sauna a free doing some research. My rep Vicki was super helpful in providing me more information about the health benefits. Deliver was weeks SOONER than expected and I hired 3 guys to rearrange my upstairs to put the sauna in my home gym area. Assembly was a piece of cake as my rep stated and it’s working beautifully. Highly recommend Clearlight.

Prepare to be disappointed Prepare to be disappointed if you choose Clearlight. They will not be transparent about inventory availability and their focus is up-selling you to get the best commission. I was working with Steve and Allison. I got right to the point of pulling the trigger, and oh, no inventory for several months! Don’t waste your time. Radiant Health also has very low EMF and their price point is better. Also the Sunlighten Far-IR is a good choice at a better price. Sales reps from both RH and Sunlighten have been better to work with and seem sincerely wanting to help me. Cheers to your health!