So happy with my sanctuary Full… So happy with my sanctuary Full Spectrum Sauna, love how easy and quick it was to assemble. I had one problem after I purchased, and this was dealt with straight away by the Customer Care team - Thanks you!!!!!

Great sauna, useless APP Installed my Sanctuary 2 in April 2023. Installation went well although more detailed instructions would help with some questions that come up when trying to interpret images. Have been using it 4 times a week since then WITHOUT a single issue. Bought the extra heater. In my opinion this is a must!! I find the quality of the product to be worth the investment and hope to get years of regular use out of it. No problems with customer service, ordering or delivery. Biggest complaint is the inability to use the APP on my IPhone. With known issues, it’s hard to believe that the Company has not effectively been able to address the useless APP. Would love to at least be able to turn on the sauna remotely to warm it up. Would have given 5 stars otherwise. C’mon Clearlight!

Not worth the hype and way overpriced Not worth the hype and way overpriced. I purchased their sanctuary 2 indoor sauna and am very disappointed by the overall quality and especially customer service. Their saunas say made in china everywhere and you can tell they cut corners when it comes to product quality. A piece also was bent when the pallet arrived and it took them 6 weeks to send me a new part so I was left with a half built sauna for a month and a half. Also the heaters seem pretty weak and it takes me forever to sweat.

I purchased my Clearlight Sanctuary 1… I purchased my Clearlight Sanctuary 1 sauna a free doing some research. My rep Vicki was super helpful in providing me more information about the health benefits. Deliver was weeks SOONER than expected and I hired 3 guys to rearrange my upstairs to put the sauna in my home gym area. Assembly was a piece of cake as my rep stated and it’s working beautifully. Highly recommend Clearlight.

Shocking Customer Service, never again Great Sauan, disgraceful service. I own a limited company which purchased a sauna last September. Clearlight are refusing to return VAT (sales tax) valued over €1200. They have tried to make out the business is not vat registered, even though we file VAT every 2 months and provided government docs. A miserable experience, will not be dealing with them again. They are quite rude and are blaming the customer for wanting what's owed, Iam happy to provide more details to any would be future customer. My advice, find a better provider, they are all made in the same place, China. Least they won't try gaslight you