Jennifer Hollack
DENo matter what skin-type you are! I LOVE the Clearlight infared cabins, the workmanship is great, the handling intuitive and honestly – since I've been using them regularly, I feel fresher, have more energy and my skin has its glow back! I can recommend them to everyone ... and I do so <3 ________________________________________________ Ich LIEBE die Infrarotkabinen von Clearlight, die Verarbeitung ist super, die Handhabung völlig intuitiv und ganz ehrlich – seit ich sie regelmäßig benutze, fühle ich mich frischer, habe mehr Energie und meine Haut hat ihren Glow zurück. Ich kann sie jedem empfehlen ... und das mache ich auch <3
Stephanie Ford
GBPrepare to be disappointed Prepare to be disappointed if you choose Clearlight. They will not be transparent about inventory availability and their focus is up-selling you to get the best commission. I was working with Steve and Allison. I got right to the point of pulling the trigger, and oh, no inventory for several months! Don’t waste your time. Radiant Health also has very low EMF and their price point is better. Also the Sunlighten Far-IR is a good choice at a better price. Sales reps from both RH and Sunlighten have been better to work with and seem sincerely wanting to help me. Cheers to your health!
Gemma Richardson
AUI would not purchase again Slick marketing but not worth the price. Cost more than first quoted. Delivery took 3 x what they said - tracking number incorrect. Delivered indoor sauna in boxes out in the rain. Ridiculously heavy & required 4 people to move. Once installed sauna did not work. Parts delivered after installation. Fixed sauna but lights do not work, inside panel does not match outside control panel, humming noise coming from one corner of the sauna and no response to emails - not going to investigate and fix. Mini-skip bin of rubbish left behind with made in China stickers all over the boxes. Big price does not match the service and the product. I would buy another sauna that is moderately priced as the extra price is just marketing. I would not recommend this product.
Cristine Serrano
GBDO NOT BUY!!! DO NOT BUY!!!! The entire purchasing process and dealing with Clearlight has been a complete nightmare. We purchased the Sauna with installation in June 2023. They said shipping wouldn't be until September 2023, which we were okay with. We didn’t receive the shipping information until we followed up multiple times, and finally, the sauna was delivered in late October. We then set up the installation appointment which took another two weeks. When the installers arrived in mid-November, after opening the first package, they saw the back panel damaged, so we had to file a report and wait for a new back panel to ship and deliver. The back panel was shipped damaged. They sent you a photo of the package as it shipped, and you can see the hole in the outside of the boxes and packaging. That took another month of us following up extensively to get an answer on when/if they are going to send out a new one. The new back panel was shipped and finally delivered the week before Christmas, and we reached out to the first installers, who told us we had to return to the company to schedule the installation. Fast forward another month for the installation appointment. The second installers were finally able to put the sauna together but would not take the broken panel or the packaging from the broken panel. The broken panel is 8 feet x 5 feet so now we are stuck with this large panel sitting in our space and shipping crates. We haven’t even had a chance to use the sauna yet, so who knows what that will look like? I would be highly cautious not to buy and not expect anything expedited or any urgency from Clear Light.
Liz Preuster
GBTerrible customer service!!!! Terrible customer service!!!!! DO NOT BUY!!!!! They ghost you as soon as you purchase your product. I was told they would call me back within the hour to receive the exact part information to replace the control box to fix my existing curved sauna. I purchased the upgraded mat earlier that day. Instead I received a rude email stating that because my product was out of warranty they could not help me with locating the proper part and they closed my case and sent a link to a random spa 3rd party site with thousandsof parts. For the record I always stated it was out of warranty anf just wanted the ability to purchased the new proper replacement box. I immediately tried to cancel the mat order because now the original dome is garbage and I'd rather purchased a new sauna with another company. You would think customer loyalty would be valued but NOT with Clearlight! There are so many great companies who actually care about the customers.