Disappointing I had £35 in vouchers for years, and couldn't find anything to buy. Finally bought trousers but your lengths are different to everyone else ?????? -- 29in, 31 in and Normal, why are yours 28, 30, 32. I chucked them out in the end. Don't know what people see in their produce. Sainsbury's clothing is better and all the supermarkets have better food - is it just a snob thing? Also cafes (I've tried two) are pretty dire. Coffee is tasteless and couldn't find anything worth eating - ok I'm vegetarian, but even the snacks and cookies were unappealing. Tesco, Asda and Morrisons all do cafes better.

Used to be a reliable shop...How standards have dropped! M&S used to be the doyen of the High Street. It used to be the place where you could get high quality food at an above average price....have you seen the meat lately....much of it has gone brown through poor storage even though it is well within its sell buy date! You wouldn't feed it to your dog! The standard of the packaged food continues to fall....it is becoming difficult to shop there! A last point the black uniforms and the cleanliness of some of the staff is just not on! Food should never be managed by staff in black clothing!

Clothing I have bought both online and in store some amazing clothing at very competitive prices and they always have suitable clothing for the older woman. Their sizes are the biggest range there are compared with other department stores.

Excellent Very good experience with out any hassle Ordered Friday evening arrived on Tuesday. Well packaged Stress less purchase from the comfort your home.

Brilliant I cant fault Marks & Spencer, shopped there for years & always been satisfied with the quality of items i have bought, Yes they can be a bit dearer sometimes than other stores but you get what you pay for.