Good value items I feel M&S is a trustworthy store who do care about customer service. They offer good value, well designed products but sometimes their buyers lose the way with their choices!

Excellent quick service These people know how to run a business! Thehave an excellent range of goods of very high quality at extremely competitive prices. Delivery is easy to arrange, they don't overcharge for it either.

Not the quality store it was once Not surprised to hear M&S share down today, I've thought for a long time the quality is no longer in the majority of products, not clothes or food

My ordinary experience with… My ordinary experience with marksandspencer.metafaq.com was of an average nature. Nothig noteworthy happened during my visit – it was all quite run of the mill. I noticed the site lacked any special features that might have left an impression upon me. Even so, I found the basic necessities like navigation, layout and content to be satisfactorry. Small spelling errors were present which detracted from my intercation, but overal it was bearable. A large selection of products was available, with nothing altercationgly good or bad about their offering. There was no major issues with how the site ran, and I didn't encounter any major problems.

Disappointing I had £35 in vouchers for years, and couldn't find anything to buy. Finally bought trousers but your lengths are different to everyone else ?????? -- 29in, 31 in and Normal, why are yours 28, 30, 32. I chucked them out in the end. Don't know what people see in their produce. Sainsbury's clothing is better and all the supermarkets have better food - is it just a snob thing? Also cafes (I've tried two) are pretty dire. Coffee is tasteless and couldn't find anything worth eating - ok I'm vegetarian, but even the snacks and cookies were unappealing. Tesco, Asda and Morrisons all do cafes better.