excellent service top quality goods at reasonable prices may be a little more than in some stores but the quality is always much better helpful and friendly service excellent returns policy

Made in China & the far east The policy of the company towards its customers is and still remains legendry. Their products outside the foodhalls are however mainly from China and that part of the world. Not even my pants are now made in the UK. For a flagship British company this is very dissappointing

M&S Fantastic I purchase quite a lot of things from M&S on line. No problems with delivery or returns, and items are reasonably priced, shame they don't do the 99% british made they did years ago, but I reccomend them for Christmas items, for family and friends, and underware, especially bra's. very reasonably priced and they wash and ware well. I will be purchasing on line again soon, it works for me.

Good value items I feel M&S is a trustworthy store who do care about customer service. They offer good value, well designed products but sometimes their buyers lose the way with their choices!

Excellent quick service These people know how to run a business! Thehave an excellent range of goods of very high quality at extremely competitive prices. Delivery is easy to arrange, they don't overcharge for it either.