Jann Yarling
GBDon't live up to their warranty or advertising. I placed an order for an in ground pool cover. The item description met my exact requirements. I received the item on time, placed it on the pool and found it to be defective. Upon contacting the company and sending them pictures of the defect, a new cover was sent. It came from another manufacturer, and although it had the same 20 yr warranty, the product was inferior to what I had ordered and wanted and paid for. they never contacted me once I had sent them the pictures, so I had no idea what or when I was receiving a replacement cover.
Yu Wang
GBVery competitive price with excellent Customer Service I ordered a Hayward Perflex pool pump and filter system from AmeriMerc.com. The delivery is very fast just in 2 days or so. I noticed the package is not originally factory sealed and there's some blemish on the system. After contacting AmeriMerc, they are very responsive to replace with a new one quickly without any question. I believe the first delivery was an honest mistake. They do put customer satisfaction as a priority. Don't have to spend time on Amazon. AmeriMerc.com is definitely a better place to buy pool related stuff. 5 starts without reservation!
John Orem
GBI will not buy from AmeriMerc again. I expect the companies that I deal with to behave in a timely and professional manner. AmeriMerc has done neither. My correspondence lacked response in what I thought to be a reasonable amount of time. When they did respond, they didn't do as they said. I'm still waiting for my order to ship after 2and 1/2 weeks.
Rick Mazzariello
GBBest price for item and good service I shopped severeal sites for my pool filter. This site had best price. I purchased the filter and it also had free shipping and no "handling charge". Service was quick as I received the filter in aobut 3 - 4 days. Only issue is I could not track shipment off their website (link did not work) and only communication I received was my original receipt with no shipment notification. In any case it did arrive in timely manner
Todd Gagel
GBThey are ok.. slightly dishonest! Bought a 24 foot round solar cover, good price, advertisement said purchase over $100, shipping is free. ooohh wait, but handling is still 7.99. Gotcha! Most people would think free shipping is free shipping and handling, So I would have to go with a little bit of sleazy advertisement.