no communication bought a pool cover, it was so cheaply made, the eyelets tore as soon as it was tied down. Also closing chemicals did not come until a week later and we had already closed pool up. Had to buy them locally. I emailed you several times and asked when the chemicals were being shipped and got an email saying will have to check the tracking for it but no one did. I asked to cancel the order for Chemicals and they never canceled but sent them a week too late. Will never deal with this place again and will advise everyone I know not to either.

Honest, Fast and Friendly I bought a pool ladder from Amerimerc and have to say I was impressed with the speed my order was delivered. I called to make sure they could deliver right before placing my order and they answered quickly. took very little time getting me an answer and gave me an expected delivery window all in less than three minutes. I was so happy, they will be tops on my list when I replace my current pool next summer.

Great service but . . . . Monday 8/26/13 1:01 PM Sales #166213 I did receive good service however the product didn't come through with the warranty as advertised. The warranty stated 12 years; the advertised warranty is 15 years. I called on 8/26 and received an email reply from Hisham Abu-Salman with a sales order #215069 requesting the he send a 15 year warranty. As of the current date, 9/9/13, I have not received the correct warranty.

Will Not shop agin Its been 7 days after placing an order and yet to receive shipping confirmation. Order confirmation email says "your order will be processed for fulfillment within the same or next business day". My credit card has been charged but NO UPDATE on shipment.

I was shocked and disappointed. After unfolding and adjusting ontop of pool I noticed a dime size HOLE burned through the seem. A very noticeable hole I think would have been seen if inspected. After review of warranty I decided to try to patch the hole. Folding and returning a wet cover I thought to be impractical I decided to take the $80.00 on the chin. I have purchased many covers in the past under the name Andrew Haydak and thought it was a no brainier to do it again.