The staff has poor communication skills. When I first called this company the person was hard to understand because he was mumbling and I thoughtI had miss dialed and called a funeral home by accident. The sales person couldn't process my purchase do to maybe lack of experience or laziness. I did order a pool liner from their website and I am happy with it.

AmeriMerc always saves me money. I have always been satisfied with their prompt service, lower prices, quality name brands, etc. Someone is always available via telephone to answer all my questions and I have found them very helpful. We are both seniors, have a limited budget and enjoying our small salt water pool is one of the very few luxuries we have. So to be able to maintain our pool for lower prices is a treasure indeed. Thank you AmeriMerc.

Very competitive price with excellent Customer Service I ordered a Hayward Perflex pool pump and filter system from AmeriMerc.com. The delivery is very fast just in 2 days or so. I noticed the package is not originally factory sealed and there's some blemish on the system. After contacting AmeriMerc, they are very responsive to replace with a new one quickly without any question. I believe the first delivery was an honest mistake. They do put customer satisfaction as a priority. Don't have to spend time on Amazon. AmeriMerc.com is definitely a better place to buy pool related stuff. 5 starts without reservation!

Don't live up to their warranty or advertising. I placed an order for an in ground pool cover. The item description met my exact requirements. I received the item on time, placed it on the pool and found it to be defective. Upon contacting the company and sending them pictures of the defect, a new cover was sent. It came from another manufacturer, and although it had the same 20 yr warranty, the product was inferior to what I had ordered and wanted and paid for. they never contacted me once I had sent them the pictures, so I had no idea what or when I was receiving a replacement cover.

Honest, Fast and Friendly I bought a pool ladder from Amerimerc and have to say I was impressed with the speed my order was delivered. I called to make sure they could deliver right before placing my order and they answered quickly. took very little time getting me an answer and gave me an expected delivery window all in less than three minutes. I was so happy, they will be tops on my list when I replace my current pool next summer.