Taylor Kurz
GBBroken capillaries The dermawand has left my skin with broken capillaries ALL OVER MY FACE leaving me red all the time. After pulling teeth, I returned the item about year ago and you can still see the broken capillaries under all the places I used the wand. I now am self conscious to leave the house without putting on foundation for the redness because people now always comment on how red my face is. I am not even in my mid 30’s yet, otherwise it could make sense to have my face covered with broken capillaries if I was in my 70’s due to age and lifestyle factors. I wish I could sue the company.
Sandra Gardner
GBMore tightness in my skin I've not used the derma wand for a while, just started with it again two days ago I can feel tightness in my skin I am 65 I have been using The Cleo Q since I Was forty Its an amazing machine love it I just thought I Would try my derma wand as well has as I haven't used it in ages I can deffo see more results. Sent
Darlene DePalma
GBPoor customer service It stopped working after 4 months. They require a video to prove I'm not lying. I wanted a refund, but that choice is only good for the first 30 days, which should have been a red flag. Now they require me to call so they can charge me more money to send a new one. Their customer service hours do not work for me, I'm a teacher and do not have time to make personal phone calls from work. They refuse to help me through email.. Am disgusted, that was $250 thrown out the window
Suzanne
GBDermawand Pro - stops working after a few months Used March for 8 months, no noticeable results so then stored in drawer. Started to use again April 10th. Worked OK 2 days, then next day power does not increase past level 1. It's out of warranty even it has not been overly used. Customer service say: 1. Company no longer has a service or repair facility. 2. Nobody in CS could say what the fault might be. 3. They do not recommend I do anything myself. 4. First offered $50 discount, declined 5. Then offered discount to bring sale to $119.99 + tax. Unlikely I will buy another. Results are marginal if any. I have noted the huge quantity of emails saying that this DermawandPro doesn't work for more than 4/5 months.
Jennifer
ESI have been using the Dermawand pro… I have been using the Dermawand pro twive a day for 3 months. Initially I thought my skin looked fresher but fif the past month i honestly think I look worse esoecially my neck that I have really concentrated on. It looks far worse and I have followed the excercises and instructions to the erletter. My skin looks crepeie. Will stok using it now and hope it improve