Broken capillaries The dermawand has left my skin with broken capillaries ALL OVER MY FACE leaving me red all the time. After pulling teeth, I returned the item about year ago and you can still see the broken capillaries under all the places I used the wand. I now am self conscious to leave the house without putting on foundation for the redness because people now always comment on how red my face is. I am not even in my mid 30’s yet, otherwise it could make sense to have my face covered with broken capillaries if I was in my 70’s due to age and lifestyle factors. I wish I could sue the company.

Issue with canceling a month shipment of accompanying products The DermaWand is doing it's job. However, CustomerService Terrible the products that are used with the want have an auto monthly ship until cancel. I called when the first shipment came and could not get through, so sent an email to customer service. Now, this month received email another shipment is being shipped. I've call the automated system is still on and and when i choose to cancel the line went dead after about 3 seconds. Called back and waited for operator and explained I want to cancel further shipments, he said having communication issue hearing then said he and then the line went dead. I called back 3 times can't get through. Calling CreditCard Company and filing complaint and ask for refund of charges.

Poor customer service It stopped working after 4 months. They require a video to prove I'm not lying. I wanted a refund, but that choice is only good for the first 30 days, which should have been a red flag. Now they require me to call so they can charge me more money to send a new one. Their customer service hours do not work for me, I'm a teacher and do not have time to make personal phone calls from work. They refuse to help me through email.. Am disgusted, that was $250 thrown out the window

I had high hopes after seeing the… I had high hopes after seeing the Facebook page however, despite using for about 3 months apart from the glow during the treatment which is from the machine zapping effect, the skin area under my eyes appears more crepey, lined and the skin more translucent than before!!!!! I didn't have deep lines in the 1st place, thought this would be a prevention or delay but I feel like I look older than before!!! My brow looks more translucent and lined than previously as well!!! I don't recommend at all. Wish I'd never used it!

Does nothing. Waste of time and money. I've used the wand regularly and for long periods and focused on on one area and see absolutely no difference to my skin at all. It simply does not work. It does nothing. Total waste of time and money.