Taylor Kurz
GBBroken capillaries The dermawand has left my skin with broken capillaries ALL OVER MY FACE leaving me red all the time. After pulling teeth, I returned the item about year ago and you can still see the broken capillaries under all the places I used the wand. I now am self conscious to leave the house without putting on foundation for the redness because people now always comment on how red my face is. I am not even in my mid 30’s yet, otherwise it could make sense to have my face covered with broken capillaries if I was in my 70’s due to age and lifestyle factors. I wish I could sue the company.
Jennifer
ESI have been using the Dermawand pro… I have been using the Dermawand pro twive a day for 3 months. Initially I thought my skin looked fresher but fif the past month i honestly think I look worse esoecially my neck that I have really concentrated on. It looks far worse and I have followed the excercises and instructions to the erletter. My skin looks crepeie. Will stok using it now and hope it improve
john f
GBUseless Gadget Could Actually Harm Your Health Dermawand hide their claims amongst outdated or vague terminology such as 'cycles per second' or 'enriched oxygen'. Truth is that a small machine as this for home use uses so little power as to be virtually useless. All it does is make a bit of noise and heat. Not only are any benefits scientifically unproven, it could actually be bad for your health. The term 'enriched oxygen' is very misleading as it is a euphemism for ozone, the gas given off as a by-product of the electrolysis process, which has the distinct smell as described by some customers. Ozone is harmful to the respiratory system in concentrations of more than 5ppm. This is why some users complain of feeling nauseous during or after use. Tell me I'm wrong, Dermawand..
Darlene DePalma
GBPoor customer service It stopped working after 4 months. They require a video to prove I'm not lying. I wanted a refund, but that choice is only good for the first 30 days, which should have been a red flag. Now they require me to call so they can charge me more money to send a new one. Their customer service hours do not work for me, I'm a teacher and do not have time to make personal phone calls from work. They refuse to help me through email.. Am disgusted, that was $250 thrown out the window
Suzanne
GBDermawand Pro - stops working after a few months Used March for 8 months, no noticeable results so then stored in drawer. Started to use again April 10th. Worked OK 2 days, then next day power does not increase past level 1. It's out of warranty even it has not been overly used. Customer service say: 1. Company no longer has a service or repair facility. 2. Nobody in CS could say what the fault might be. 3. They do not recommend I do anything myself. 4. First offered $50 discount, declined 5. Then offered discount to bring sale to $119.99 + tax. Unlikely I will buy another. Results are marginal if any. I have noted the huge quantity of emails saying that this DermawandPro doesn't work for more than 4/5 months.