I have never received my parcel. I have never received my parcel. I have emailed them so many times. I'm disgusted the way they don't reply, I think it could be a scam

Useless Gadget Could Actually Harm Your Health Dermawand hide their claims amongst outdated or vague terminology such as 'cycles per second' or 'enriched oxygen'. Truth is that a small machine as this for home use uses so little power as to be virtually useless. All it does is make a bit of noise and heat. Not only are any benefits scientifically unproven, it could actually be bad for your health. The term 'enriched oxygen' is very misleading as it is a euphemism for ozone, the gas given off as a by-product of the electrolysis process, which has the distinct smell as described by some customers. Ozone is harmful to the respiratory system in concentrations of more than 5ppm. This is why some users complain of feeling nauseous during or after use. Tell me I'm wrong, Dermawand..

Issue with canceling a month shipment of accompanying products The DermaWand is doing it's job. However, CustomerService Terrible the products that are used with the want have an auto monthly ship until cancel. I called when the first shipment came and could not get through, so sent an email to customer service. Now, this month received email another shipment is being shipped. I've call the automated system is still on and and when i choose to cancel the line went dead after about 3 seconds. Called back and waited for operator and explained I want to cancel further shipments, he said having communication issue hearing then said he and then the line went dead. I called back 3 times can't get through. Calling CreditCard Company and filing complaint and ask for refund of charges.

Broken capillaries The dermawand has left my skin with broken capillaries ALL OVER MY FACE leaving me red all the time. After pulling teeth, I returned the item about year ago and you can still see the broken capillaries under all the places I used the wand. I now am self conscious to leave the house without putting on foundation for the redness because people now always comment on how red my face is. I am not even in my mid 30’s yet, otherwise it could make sense to have my face covered with broken capillaries if I was in my 70’s due to age and lifestyle factors. I wish I could sue the company.

Does nothing. Waste of time and money. I've used the wand regularly and for long periods and focused on on one area and see absolutely no difference to my skin at all. It simply does not work. It does nothing. Total waste of time and money.