Issue with canceling a month shipment of accompanying products The DermaWand is doing it's job. However, CustomerService Terrible the products that are used with the want have an auto monthly ship until cancel. I called when the first shipment came and could not get through, so sent an email to customer service. Now, this month received email another shipment is being shipped. I've call the automated system is still on and and when i choose to cancel the line went dead after about 3 seconds. Called back and waited for operator and explained I want to cancel further shipments, he said having communication issue hearing then said he and then the line went dead. I called back 3 times can't get through. Calling CreditCard Company and filing complaint and ask for refund of charges.

I can review as I purchased, unlike some! I purchased this about 10 days ago, using it as per instructions and can feel and see an improvement. Reading some of the reviews on here and realising that some haven't even purchased it, they just slate it. Have they nothing better to do? I just use this every evening or morning whilst I'm sat watching TV. I cleanse before I use it, as advised, then moisturise after..... This all probably helps in the results.... But it's working whatever.

Ruined my skin I used the Derma Wand for approximately 1 month. Did not see any results initially. I haven’t used or done any other skin treatments since the Derma Wand. Since using it my pores have enlarged so big all over my face, makeup cannot cover it and I’m so self conscious when having face to face conversations with others. Sounds like I’m exaggerating, but I’m not. I wish I’d never touched the thing!

I have been trying to receive my… I have been trying to receive my LumaWand since May 9, no one at this company will answer any of my inquiries concerning when I will receive it or if I can get my money back, I’ve emailed, chatted, called, no response. I can’t say how the product works but I sure know a scam when I see it. Also, I think everyone should know that trustpilot couldn’t seem to post my comments earlier, maybe they only get paid for good reviews

I have been using dermawand 1for 12… I have been using dermawand for 12 months intermittently. It really works when I use it with a light ginseng serum and moisturizer after cleansing. I found using a cold, gel roller afterwards was fantastic......frown lines less deep and area either side of my mouth, nose and neck much tighter and smoother. It takes commitment but the results are well worth it.