Poor customer service It stopped working after 4 months. They require a video to prove I'm not lying. I wanted a refund, but that choice is only good for the first 30 days, which should have been a red flag. Now they require me to call so they can charge me more money to send a new one. Their customer service hours do not work for me, I'm a teacher and do not have time to make personal phone calls from work. They refuse to help me through email.. Am disgusted, that was $250 thrown out the window

I have been using dermawand 1for 12… I have been using dermawand for 12 months intermittently. It really works when I use it with a light ginseng serum and moisturizer after cleansing. I found using a cold, gel roller afterwards was fantastic......frown lines less deep and area either side of my mouth, nose and neck much tighter and smoother. It takes commitment but the results are well worth it.

More tightness in my skin I've not used the derma wand for a while, just started with it again two days ago I can feel tightness in my skin I am 65 I have been using The Cleo Q since I Was forty Its an amazing machine love it I just thought I Would try my derma wand as well has as I haven't used it in ages I can deffo see more results. Sent

Dermawand Pro - stops working after a few months Used March for 8 months, no noticeable results so then stored in drawer. Started to use again April 10th. Worked OK 2 days, then next day power does not increase past level 1. It's out of warranty even it has not been overly used. Customer service say: 1. Company no longer has a service or repair facility. 2. Nobody in CS could say what the fault might be. 3. They do not recommend I do anything myself. 4. First offered $50 discount, declined 5. Then offered discount to bring sale to $119.99 + tax. Unlikely I will buy another. Results are marginal if any. I have noted the huge quantity of emails saying that this DermawandPro doesn't work for more than 4/5 months.

Thanks to the reviews I've just been… Thanks to the reviews I've just been reading seems a complete waste of time and money, isn't it strange how there allowed to advertise a unproven product such as this and get vulnerable people to buy it thinking it's the best thing since sliced bread, old saying iff it looks to good to be true it usually is, thanks for your feedback guys saved me a lot of time and money. .Jo.