I have had to contact dermawand CS five… I have had to contact dermawand CS five times as the wands were only working for about four to five month, each time I got a replacement I was more gentle incase it stopped working again. The one year warranty is useless if the have to keep getting a replacement every three to for month as the strength is so weak it not doing anything. Each time a new video is sent and having to explain the same thing over and over again is ridiculous. The first original dermawand still works not not too strong the new ones are stronger in static but only good for three to four months before the strength is useless. They should stand behind their product and give two to three years knowing the product is being manufactured with cheap poor components.

I have been trying to receive my… I have been trying to receive my LumaWand since May 9, no one at this company will answer any of my inquiries concerning when I will receive it or if I can get my money back, I’ve emailed, chatted, called, no response. I can’t say how the product works but I sure know a scam when I see it. Also, I think everyone should know that trustpilot couldn’t seem to post my comments earlier, maybe they only get paid for good reviews

Broken capillaries The dermawand has left my skin with broken capillaries ALL OVER MY FACE leaving me red all the time. After pulling teeth, I returned the item about year ago and you can still see the broken capillaries under all the places I used the wand. I now am self conscious to leave the house without putting on foundation for the redness because people now always comment on how red my face is. I am not even in my mid 30’s yet, otherwise it could make sense to have my face covered with broken capillaries if I was in my 70’s due to age and lifestyle factors. I wish I could sue the company.

More tightness in my skin I've not used the derma wand for a while, just started with it again two days ago I can feel tightness in my skin I am 65 I have been using The Cleo Q since I Was forty Its an amazing machine love it I just thought I Would try my derma wand as well has as I haven't used it in ages I can deffo see more results. Sent

I can review as I purchased, unlike some! I purchased this about 10 days ago, using it as per instructions and can feel and see an improvement. Reading some of the reviews on here and realising that some haven't even purchased it, they just slate it. Have they nothing better to do? I just use this every evening or morning whilst I'm sat watching TV. I cleanse before I use it, as advised, then moisturise after..... This all probably helps in the results.... But it's working whatever.