I had high hopes after seeing the… I had high hopes after seeing the Facebook page however, despite using for about 3 months apart from the glow during the treatment which is from the machine zapping effect, the skin area under my eyes appears more crepey, lined and the skin more translucent than before!!!!! I didn't have deep lines in the 1st place, thought this would be a prevention or delay but I feel like I look older than before!!! My brow looks more translucent and lined than previously as well!!! I don't recommend at all. Wish I'd never used it!

Poor customer service It stopped working after 4 months. They require a video to prove I'm not lying. I wanted a refund, but that choice is only good for the first 30 days, which should have been a red flag. Now they require me to call so they can charge me more money to send a new one. Their customer service hours do not work for me, I'm a teacher and do not have time to make personal phone calls from work. They refuse to help me through email.. Am disgusted, that was $250 thrown out the window

I have been using dermawand 1for 12… I have been using dermawand for 12 months intermittently. It really works when I use it with a light ginseng serum and moisturizer after cleansing. I found using a cold, gel roller afterwards was fantastic......frown lines less deep and area either side of my mouth, nose and neck much tighter and smoother. It takes commitment but the results are well worth it.

Ruined my skin I used the Derma Wand for approximately 1 month. Did not see any results initially. I haven’t used or done any other skin treatments since the Derma Wand. Since using it my pores have enlarged so big all over my face, makeup cannot cover it and I’m so self conscious when having face to face conversations with others. Sounds like I’m exaggerating, but I’m not. I wish I’d never touched the thing!

Issue with canceling a month shipment of accompanying products The DermaWand is doing it's job. However, CustomerService Terrible the products that are used with the want have an auto monthly ship until cancel. I called when the first shipment came and could not get through, so sent an email to customer service. Now, this month received email another shipment is being shipped. I've call the automated system is still on and and when i choose to cancel the line went dead after about 3 seconds. Called back and waited for operator and explained I want to cancel further shipments, he said having communication issue hearing then said he and then the line went dead. I called back 3 times can't get through. Calling CreditCard Company and filing complaint and ask for refund of charges.