ARLENE Tomaszewska
GBI had high hopes after seeing the… I had high hopes after seeing the Facebook page however, despite using for about 3 months apart from the glow during the treatment which is from the machine zapping effect, the skin area under my eyes appears more crepey, lined and the skin more translucent than before!!!!! I didn't have deep lines in the 1st place, thought this would be a prevention or delay but I feel like I look older than before!!! My brow looks more translucent and lined than previously as well!!! I don't recommend at all. Wish I'd never used it!
Cassa Hayes
AURuined my skin I used the Derma Wand for approximately 1 month. Did not see any results initially. I haven’t used or done any other skin treatments since the Derma Wand. Since using it my pores have enlarged so big all over my face, makeup cannot cover it and I’m so self conscious when having face to face conversations with others. Sounds like I’m exaggerating, but I’m not. I wish I’d never touched the thing!
Darlene DePalma
GBPoor customer service It stopped working after 4 months. They require a video to prove I'm not lying. I wanted a refund, but that choice is only good for the first 30 days, which should have been a red flag. Now they require me to call so they can charge me more money to send a new one. Their customer service hours do not work for me, I'm a teacher and do not have time to make personal phone calls from work. They refuse to help me through email.. Am disgusted, that was $250 thrown out the window
Tonitigrrr
GBI can review as I purchased, unlike some! I purchased this about 10 days ago, using it as per instructions and can feel and see an improvement. Reading some of the reviews on here and realising that some haven't even purchased it, they just slate it. Have they nothing better to do? I just use this every evening or morning whilst I'm sat watching TV. I cleanse before I use it, as advised, then moisturise after..... This all probably helps in the results.... But it's working whatever.
deborah schott
GBI have been trying to receive my… I have been trying to receive my LumaWand since May 9, no one at this company will answer any of my inquiries concerning when I will receive it or if I can get my money back, I’ve emailed, chatted, called, no response. I can’t say how the product works but I sure know a scam when I see it. Also, I think everyone should know that trustpilot couldn’t seem to post my comments earlier, maybe they only get paid for good reviews