Issue with canceling a month shipment of accompanying products The DermaWand is doing it's job. However, CustomerService Terrible the products that are used with the want have an auto monthly ship until cancel. I called when the first shipment came and could not get through, so sent an email to customer service. Now, this month received email another shipment is being shipped. I've call the automated system is still on and and when i choose to cancel the line went dead after about 3 seconds. Called back and waited for operator and explained I want to cancel further shipments, he said having communication issue hearing then said he and then the line went dead. I called back 3 times can't get through. Calling CreditCard Company and filing complaint and ask for refund of charges.

I have had to contact dermawand CS five… I have had to contact dermawand CS five times as the wands were only working for about four to five month, each time I got a replacement I was more gentle incase it stopped working again. The one year warranty is useless if the have to keep getting a replacement every three to for month as the strength is so weak it not doing anything. Each time a new video is sent and having to explain the same thing over and over again is ridiculous. The first original dermawand still works not not too strong the new ones are stronger in static but only good for three to four months before the strength is useless. They should stand behind their product and give two to three years knowing the product is being manufactured with cheap poor components.

I M VERY GRATEFUL I M VERY grateful for the reviews. Consistently saw something I went thru before regarding money coming out unauthorized. Didn't notice if anyone noted Las Vegas NV but many rip off companies come from a company in NV. But again, I thgt the add was a rip. But when u read a review sheet that the negative outweighs the positive, pay attention and consistent with the account being a rip. Make sure u check credit report, many of these companies once u stop payments or dispute, place ur name on as bad credit for non payment. Did anyone buy out right without signing up for monthly deliver? Sounds like light burns out and breaks quickly. It's only 120.00 that's way to cheap to do what it says!!

Buyer beware! Buyer beware! This company claims that using their RF device just 3 min a day for 14 days can produce pictured results. It's a bold lie. It does absolutely nothing no matter how much time you invested into using it or how you used it. Have a look at the picture and see if you notice something highly abnormal about the nose and eyes... That's right, the nose on the "treated" side somehow melted away and the eye itself magically relocated by a quarter of the inch up along with miraculous reduction in wrinkles, sagging and whatnot... If you think their "magic" wand can produce such results, they have a bridge share to sell you for $199! Furthermore, 2 different companies are using the same lame picture claiming their product did it!

Dermawand Pro - stops working after a few months Used March for 8 months, no noticeable results so then stored in drawer. Started to use again April 10th. Worked OK 2 days, then next day power does not increase past level 1. It's out of warranty even it has not been overly used. Customer service say: 1. Company no longer has a service or repair facility. 2. Nobody in CS could say what the fault might be. 3. They do not recommend I do anything myself. 4. First offered $50 discount, declined 5. Then offered discount to bring sale to $119.99 + tax. Unlikely I will buy another. Results are marginal if any. I have noted the huge quantity of emails saying that this DermawandPro doesn't work for more than 4/5 months.