I have had to contact dermawand CS five… I have had to contact dermawand CS five times as the wands were only working for about four to five month, each time I got a replacement I was more gentle incase it stopped working again. The one year warranty is useless if the have to keep getting a replacement every three to for month as the strength is so weak it not doing anything. Each time a new video is sent and having to explain the same thing over and over again is ridiculous. The first original dermawand still works not not too strong the new ones are stronger in static but only good for three to four months before the strength is useless. They should stand behind their product and give two to three years knowing the product is being manufactured with cheap poor components.

Ruined my skin I used the Derma Wand for approximately 1 month. Did not see any results initially. I haven’t used or done any other skin treatments since the Derma Wand. Since using it my pores have enlarged so big all over my face, makeup cannot cover it and I’m so self conscious when having face to face conversations with others. Sounds like I’m exaggerating, but I’m not. I wish I’d never touched the thing!

Buyer beware! Buyer beware! This company claims that using their RF device just 3 min a day for 14 days can produce pictured results. It's a bold lie. It does absolutely nothing no matter how much time you invested into using it or how you used it. Have a look at the picture and see if you notice something highly abnormal about the nose and eyes... That's right, the nose on the "treated" side somehow melted away and the eye itself magically relocated by a quarter of the inch up along with miraculous reduction in wrinkles, sagging and whatnot... If you think their "magic" wand can produce such results, they have a bridge share to sell you for $199! Furthermore, 2 different companies are using the same lame picture claiming their product did it!

Not without this! Im 51, using the original basic non pro Dermawand since my 30's. USE IT DAILY FOR 30 MINUTES or you wont get much in results! I watch tv while using it. It lifts eyebrows/eyes, reduces nasal folds, marionette lines, smoothes jowel lines somewhat. Tightens. You can use ANY cream that enables wand to glide easily. Wipe the top after use with rubbing alcohol or u will have breakouts. Life long user, will always have one. PS. There is a slight smell when using, but this is normal.

Dermawand Pro - stops working after a few months Used March for 8 months, no noticeable results so then stored in drawer. Started to use again April 10th. Worked OK 2 days, then next day power does not increase past level 1. It's out of warranty even it has not been overly used. Customer service say: 1. Company no longer has a service or repair facility. 2. Nobody in CS could say what the fault might be. 3. They do not recommend I do anything myself. 4. First offered $50 discount, declined 5. Then offered discount to bring sale to $119.99 + tax. Unlikely I will buy another. Results are marginal if any. I have noted the huge quantity of emails saying that this DermawandPro doesn't work for more than 4/5 months.