Issue with canceling a month shipment of accompanying products The DermaWand is doing it's job. However, CustomerService Terrible the products that are used with the want have an auto monthly ship until cancel. I called when the first shipment came and could not get through, so sent an email to customer service. Now, this month received email another shipment is being shipped. I've call the automated system is still on and and when i choose to cancel the line went dead after about 3 seconds. Called back and waited for operator and explained I want to cancel further shipments, he said having communication issue hearing then said he and then the line went dead. I called back 3 times can't get through. Calling CreditCard Company and filing complaint and ask for refund of charges.

I have been trying to receive my… I have been trying to receive my LumaWand since May 9, no one at this company will answer any of my inquiries concerning when I will receive it or if I can get my money back, I’ve emailed, chatted, called, no response. I can’t say how the product works but I sure know a scam when I see it. Also, I think everyone should know that trustpilot couldn’t seem to post my comments earlier, maybe they only get paid for good reviews

I have been using dermawand 1for 12… I have been using dermawand for 12 months intermittently. It really works when I use it with a light ginseng serum and moisturizer after cleansing. I found using a cold, gel roller afterwards was fantastic......frown lines less deep and area either side of my mouth, nose and neck much tighter and smoother. It takes commitment but the results are well worth it.

I can review as I purchased, unlike some! I purchased this about 10 days ago, using it as per instructions and can feel and see an improvement. Reading some of the reviews on here and realising that some haven't even purchased it, they just slate it. Have they nothing better to do? I just use this every evening or morning whilst I'm sat watching TV. I cleanse before I use it, as advised, then moisturise after..... This all probably helps in the results.... But it's working whatever.

I had high hopes after seeing the… I had high hopes after seeing the Facebook page however, despite using for about 3 months apart from the glow during the treatment which is from the machine zapping effect, the skin area under my eyes appears more crepey, lined and the skin more translucent than before!!!!! I didn't have deep lines in the 1st place, thought this would be a prevention or delay but I feel like I look older than before!!! My brow looks more translucent and lined than previously as well!!! I don't recommend at all. Wish I'd never used it!