Poor customer service It stopped working after 4 months. They require a video to prove I'm not lying. I wanted a refund, but that choice is only good for the first 30 days, which should have been a red flag. Now they require me to call so they can charge me more money to send a new one. Their customer service hours do not work for me, I'm a teacher and do not have time to make personal phone calls from work. They refuse to help me through email.. Am disgusted, that was $250 thrown out the window

I can review as I purchased, unlike some! I purchased this about 10 days ago, using it as per instructions and can feel and see an improvement. Reading some of the reviews on here and realising that some haven't even purchased it, they just slate it. Have they nothing better to do? I just use this every evening or morning whilst I'm sat watching TV. I cleanse before I use it, as advised, then moisturise after..... This all probably helps in the results.... But it's working whatever.

Thanks to the reviews I've just been… Thanks to the reviews I've just been reading seems a complete waste of time and money, isn't it strange how there allowed to advertise a unproven product such as this and get vulnerable people to buy it thinking it's the best thing since sliced bread, old saying iff it looks to good to be true it usually is, thanks for your feedback guys saved me a lot of time and money. .Jo.

I had high hopes after seeing the… I had high hopes after seeing the Facebook page however, despite using for about 3 months apart from the glow during the treatment which is from the machine zapping effect, the skin area under my eyes appears more crepey, lined and the skin more translucent than before!!!!! I didn't have deep lines in the 1st place, thought this would be a prevention or delay but I feel like I look older than before!!! My brow looks more translucent and lined than previously as well!!! I don't recommend at all. Wish I'd never used it!

I have been using dermawand 1for 12… I have been using dermawand for 12 months intermittently. It really works when I use it with a light ginseng serum and moisturizer after cleansing. I found using a cold, gel roller afterwards was fantastic......frown lines less deep and area either side of my mouth, nose and neck much tighter and smoother. It takes commitment but the results are well worth it.