Dante Labs

5th Ave 234, 10001, New York, United States
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2.15
Based on 20 Reviews

5

25.00%

4

0.00%

3

5.00%

2

5.00%

1

65.00%
About Dante Labs

Dante Labs offers affordable DNA Tests to gain insights into your health, life and risk for hereditary diseases. Non-invasive. Clear and concise reports.

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Bennett HAASZ-ROBBINS
GB

Don't use this company Don't use this company. I sent in my blood sample almost a year ago and when writing to them they can only say they have the sample. That's it! I think they either destroyed it or lost it. They won't give me my money back either. It's a scam and they lack all creditability. Save your money.

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Mergim
DE

I am disappointed with this company that does not exist Hallo I hope you are well. I am writing to express my concern about the waiting time for the results of GFXC934545's procedure. After reading the negative reviews on Trustpilot, I understand that some people have been waiting a long time to get their results. I want to know how many months I will have to wait for the results. I don't want you to be hesitant to prioritize my family because I understand that you are busy. But, it is important for me to know the result and not to wait for months or worse, completely forgotten. Please consider my request to speed up the procedure and provide me with the results as soon as possible. I am willing to provide any additional information that may be needed to facilitate the process. Thank you for your time and dedication.

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Jordan Feldman
GB

Best whole genome testing Looks like they've received a bunch of bad reviews due to delays in processing they had earlier this year, but my experience has been positive. Turnaround time of about a month between sending in sample and getting results. Best value for whole genome testing, super helpful suite of genetic reports, and easy to use interface. Very happy with my experience!

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Alex
DE

Kit stuck in QC for an eternity, Customer Service never replies My kit is stuck in QC since 05. of January. I have contacted customer support numerous times - until today no reply in any way. When searching the internet on trustpilot and elsewhere the only thing I can say that this seems to be the general experience with Dante Labs. No reply to refund-requests, no reply to customer support requests and a total lack of customer service. If there is no reply from Dante within the next 10 days I will take legal action.

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Laura Grasby
GB

They don’t even deserve one star! They don’t even deserve one star. Complete robbery, you can’t get a refund, your results never arrive and they stop responding to you. They should be investigated.

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