Chris FISHER
AUFirst a hiccup then a great outcome I ordered a part for my Zodiac T5, but when it arrived it was not what I expected. Unfortunately the picture of the part on the web site was some what ambiguous. This issue was resolved through a series of e-mails and the experience dealing with Steve Holt was a pleasant one.
Mike Hofert
GBBuyer Beware I can't believe that in 2020 any retailer would accept no returns. It's my fault for not checking, but it never even occurred to me you could be in business with that kind of policy. I wish I had come to this site first. I will never buy from them again.
Consumer
GBDO NOT BUY FROM THIS SITE DO NOT BUY FROM THIS SITE! I usually look at reviews before I purchase but did not before I placed my order on 5/3/2021. Today is 5/27/2012 and no order and worse, THEY WILL NOT CALL YOU BACK! FRAUD / FRAUD / FRAUD
Sean
GBWould leave zero stars Would leave zero stars, but that is not an option. Ordered parts on 2/15/20, got an email 2/18/20 stating parts would take an additional 5-7 business days to arrive. It is now April 11th and I have yet to receive my parts. Asked for a refund, no refund issued. Thieves.
Sue Jones
GBNot able to return un-used item when did not fix the problem. Unable to return item that was un-used when it did not fix the issue with the item we purchased it for. The policy not to accept any returns on an item that has been unwrapped seems ridiculous...how are you to know if the item you buy will fix the issues if you don't take it out of the package and try it? Seems to be pretty income oriented & no customer service...pretty good guarantee on getting plenty of money for the products they sell without much concern on getting them back, regardless of why.