Greg
GBHopefully you are reading this before… Hopefully you are reading this before your purchase unlike myself. This is a fraudulent website. DO NOT BUY FROM HERE. They take your money, print a fake shipping label, and don’t respond to emails or phone calls. Company is in “Arizona” but fake shipping label was created in Tennessee. Had to file fraud report on my debit card. Total scam and pain in the ass.
Consumer
GBDO NOT BUY FROM THIS SITE DO NOT BUY FROM THIS SITE! I usually look at reviews before I purchase but did not before I placed my order on 5/3/2021. Today is 5/27/2012 and no order and worse, THEY WILL NOT CALL YOU BACK! FRAUD / FRAUD / FRAUD
M Pilzner
GBThis is a scam site This is a scam site! They do not deliver the product and do not return email or phone calls. AVOID
ALEX V DAWOOD
GBPoor inventory management and poor response to out-of-stock items There is absolutely no reason an online retailer should ever not be able to show whether an item is in stock or not. This retailer did not show this information and the item was indeed out-of-stock. They immediately charged my credit card which they should not have done until they shipped the item, which was four weeks later! For having something out-of-stock and unable to ship for that period of time other retailers have offered something for the inconvenience, like waving the shipping charge. This retailer did nothing.
Keith Adams
AUWHY? The product was delivered on time, undamaged and has shown its value; it is doing a good job. I found the price quotation puzzling: a $US price and an $AUS price which was significantly higher than the$US price, after allowing for the exchange rate at the time. I thought the difference probably included shipping costs, but no, these were separate, calculated in $US, then converted to $AUS and then the whole bill converted back $US on my credit card account. I would have been much less annoyed if proper reasons were given for all these unexplained charges. I was also annoyed by Pool/vacParts sending the wrong instruction manual and insisting that there was no other. Fortunately, later I was able to download the correct manual from the manufacturer's website. In summary I am happy with the product, but not impressed by the general level of service.