KML
GBAwful Awful Awful Well, I was desperate for a pool part and didn't look at reviews. Awful, Awful, Awful. Website says shipping within 48 "business hours", which I took to mean 6 business days - a little over a week. 2 1/2 weeks later, even after multiple emails and phone calls there is no response and no product. I will dispute the charge and move on. Lesson learned. Beware - they also go under the names AZ Pool Supplies and In-Floor Pool Parts.
Consumer
GBDO NOT BUY FROM THIS SITE DO NOT BUY FROM THIS SITE! I usually look at reviews before I purchase but did not before I placed my order on 5/3/2021. Today is 5/27/2012 and no order and worse, THEY WILL NOT CALL YOU BACK! FRAUD / FRAUD / FRAUD
Sean
GBWould leave zero stars Would leave zero stars, but that is not an option. Ordered parts on 2/15/20, got an email 2/18/20 stating parts would take an additional 5-7 business days to arrive. It is now April 11th and I have yet to receive my parts. Asked for a refund, no refund issued. Thieves.
ALEX V DAWOOD
GBPoor inventory management and poor response to out-of-stock items There is absolutely no reason an online retailer should ever not be able to show whether an item is in stock or not. This retailer did not show this information and the item was indeed out-of-stock. They immediately charged my credit card which they should not have done until they shipped the item, which was four weeks later! For having something out-of-stock and unable to ship for that period of time other retailers have offered something for the inconvenience, like waving the shipping charge. This retailer did nothing.
NACER
GBAvoid like the plague Avoid like the plague, ordered online only to receive a used item with missing accessories.