Chris FISHER
AUFirst a hiccup then a great outcome I ordered a part for my Zodiac T5, but when it arrived it was not what I expected. Unfortunately the picture of the part on the web site was some what ambiguous. This issue was resolved through a series of e-mails and the experience dealing with Steve Holt was a pleasant one.
NACER
GBAvoid like the plague Avoid like the plague, ordered online only to receive a used item with missing accessories.
RAY GREENLEE
GBI will use them again. It was fine until they began giving me home work.
M Pilzner
GBThis is a scam site This is a scam site! They do not deliver the product and do not return email or phone calls. AVOID
Keith Adams
AUWHY? The product was delivered on time, undamaged and has shown its value; it is doing a good job. I found the price quotation puzzling: a $US price and an $AUS price which was significantly higher than the$US price, after allowing for the exchange rate at the time. I thought the difference probably included shipping costs, but no, these were separate, calculated in $US, then converted to $AUS and then the whole bill converted back $US on my credit card account. I would have been much less annoyed if proper reasons were given for all these unexplained charges. I was also annoyed by Pool/vacParts sending the wrong instruction manual and insisting that there was no other. Fortunately, later I was able to download the correct manual from the manufacturer's website. In summary I am happy with the product, but not impressed by the general level of service.