Consumer
GBDO NOT BUY FROM THIS SITE DO NOT BUY FROM THIS SITE! I usually look at reviews before I purchase but did not before I placed my order on 5/3/2021. Today is 5/27/2012 and no order and worse, THEY WILL NOT CALL YOU BACK! FRAUD / FRAUD / FRAUD
Chris FISHER
AUFirst a hiccup then a great outcome I ordered a part for my Zodiac T5, but when it arrived it was not what I expected. Unfortunately the picture of the part on the web site was some what ambiguous. This issue was resolved through a series of e-mails and the experience dealing with Steve Holt was a pleasant one.
NACER
GBAvoid like the plague Avoid like the plague, ordered online only to receive a used item with missing accessories.
DANNY PLATE
GBparts Parts were little high & had to pay shipping.
Keith Flack
GBNice product, but very poor communication. The wrong pump motor was sent and I called to inform them. The lady was nice and said if I could send her pictures she would get it corrected. I sent photos of the wrong pump they sent and photos of the one I had. She said she would get back to me no later than the next day. She did not call so two days later I called her back. She said she would get the correct part sent out and have a return label included so I could return the wrong pump. The new part arrived and worked great. However, there was no return label. I called to inform them that we needed a return label. Two days ago I was promised that they would email a return label to me, but as of today I still have not received it. This is concerning since they clearly stated that if I did not return the first pump within a week they would charge me for an additional pump. This has not been a very good experience. Proper communication would have gone a long way to making this transaction a pleasant experience. The label should have arrived I yesterday's email. I am still waiting and the pump is gathering dust on the shelf.